ADS Level 5 – Medical Office Assistant – UPEI Health and Wellness Centre – To Create a Casual List

Job title:

ADS Level 5 – Medical Office Assistant – UPEI Health and Wellness Centre – To Create a Casual List

Company

University of Prince Edward Island

Job description

The UPEI Health and Wellness Centre is seeking Medical Office Assistants to work on a casual, as needed basis to provide reception and office operational support. The nature of this position requires an individual who is efficient in a multi-tasking work environment, has high levels of competencies in office-related computer technologies, experience using the CHR, experience scheduling patients and physician billing, an ability to work independently, excellent analytical and planning abilities, strong motivation and exceptional interpersonal skills.RESPONSIBILITIES:Preparation of charts for new patients, updating charts for current patients; prepare billing sheets for each provider as required; preparing charts for the next day, filing paper charts, preparing diagnostic reports for review and then filing, faxing consults, prescriptions etc., booking follow up appointments, labelling specimens brought in (STI Clinics), scheduling immunization clinicsSchedule clinic appointments for staff, faculty, students, families and other patients at the Health & Wellness Centre (physician, NP, RN, LPN, etc.) in the Collaborative Health Record (CHR). Patient visits may be in person, virtual or via telephonePrepare the patient lists each day per provider. Includes working with visiting specialist physicians (e.g. pediatrician and psychiatrist) and their office staff to coordinate visits to UPEI Health & Wellness CentreBilling – preparing billing sheets in advance; performing billing procedures for international students and following up on requests for patient recordsRepresenting the Health and Wellness Centre as the initial point of contact with students, faculty and staff to provide general information, information on policies and procedures, to schedule appointments and ensure follow-up as requiredProviding reception support to students, faculty, staff and families who visit the Health & Wellness Centre. This includes receiving and distributing incoming mail, and presenting a friendly, professional, empathic attitude and possessing critical thinking skills to meet customer service needsAttending to general accounting duties, including reconciling and generating reports, preparation of billing including patient and insurance claims, and assisting with monitoring of budgets, including requisitions and other forms to meet operational needsChecking and maintaining the required inventory (supplies and equipment) and prepare requisitions and other forms to meet operational needs.Maintaining discretion, confidentiality and continuity of service for all clients, and assisting in maintaining positive communications with outside agencies and stakeholdersReceiving test and lab results for clinicians of the centre; communicating this information to the Health and Wellness Centre professional responsible and schedule appropriate follow- up as requiredOrdering vaccines and coordinating immunization clinics/appointments in a timely mannerCoordinating and managing student health insurance * Providing administrative and clerical support to the Director of the Health and Wellness Centre including processing of a wide range of documents and correspondence, preparation of meeting agendas, taking of minutes, tracking of action items, distribution of meeting materials and assisting with planning meetings and events

• Compiling and organizing information related to health records, policies and protocols, and establishing and maintaining administrator filing systems and mailing lists

QUALIFICATIONS:Successful completion of a two-year post-secondary program in office administration or medical support services program with two years related experienceKnowledge/experience with medical/health terminology is requiredProficient in the CHR, Microsoft Word, Excel, MyUPEI, E-Mail, Pentaho, and other major office-related software including internet searching and data management programsPossess strong interpersonal communication and organizational skillsPossess intercultural competence and function as an effective member of the teamDemonstrated ability to problem solve in a fast-paced environmentDemonstrate superior customer service orientation and attention to detailAbility to maintain confidentiality and discretionFamiliarity with University regulations and policies will be considered an assetApplication Instructions:Please submit electronically a cover letter, quoting the competition number, a resume and reference list to be received no later than the closing date via the link below.If you are unable to apply online, you can drop off your resume to the Human Resources Department, Kelley Building, University of Prince Edward Island, 550 University Avenue, Charlottetown, PEI C1A 4P3, Fax Number 902-894-2895.UPEI is committed to equity, diversity, inclusion, and reconciliation and believes in providing a positive learning and working environment where every person feels empowered to contribute. UPEI is committed to the principle of equity in employment and encourages applications from underrepresented groups including women, Indigenous peoples, visible minorities, persons with disabilities, persons of any sexual orientation or gender identity, and others with the skills and knowledge to productively engage with diverse communities. If you require accommodation in any part of the process, please direct your inquiries, in confidence, to our HR Officer, . Applications will not be accepted via email.Only those applicants who are invited to an interview will be acknowledged.Note that this site is not compatible with some mobile browsers (e.g. iPad, iPhone). Upon successful submission of your application, you will receive an auto-reply to your email address advising your application has been received. If you do not receive an email, please check your spam folder and/or try submitting your application via a different web browser (Google Chrome, Firefox, etc).

Expected salary

$28.99 per hour

Location

Charlottetown, PE

Job date

Sat, 14 Sep 2024 01:02:27 GMT

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