Senior Manager, Audit and Advisory Services – Insurance in Waterloo, Ontario

Senior Manager, Audit and Advisory Services – Insurance is accountable for planning and leading audit projects of all types (key risk audits, advisory, project risk reviews, defined procedures, SOX, and MAR audits, etc.) to deliver high quality, professional, efficient and valuable results. The directive of Audit and Advisory Services is to provide independent and objective assurance and consulting activities to add value and improve the operations of the Company. Audit Services assists the Company in achieving its Strategic Objectives through a well-adapted approach to evaluate the efficiency of the Company’s governance, risk management and internal control processes.

Position Responsibilities:

• Lead audit and advisory projects in accordance with department standards, within resource budgets and target dates, reporting any scheduling or budget over-runs to Director or AVP.

• Perform fieldwork as needed to meet deadlines to complete audit work.

• Have adequate understanding of the risks being handled by the unit being audited and develop audit scope and audit programs to evaluate the controls in place to mitigate these risks.

• Review test procedures and results to ensure that test objectives and documentation standards are met.

• Apply analytical skills and be open minded to explore different ways to audit, embrace and utilize data analytics to improve audit coverage.

• Develop and maintain positive relationship with management, coach and mentor junior staff in the team.

• Lead various SOX processes, assist in SOX/MAR Planning, and provide oversight during walkthrough and testing phases.

• Actively follow up on open issues with management, maintain open communication and leading the remediation testing of issues.

Required Qualifications:

• 6 to 8 years of risk management, operations or equivalent business or advisory/consulting experience.

• Minimum 2 years of life insurance experience, strong understanding of life and health insurance operations and products is required.

• Good understanding of life and health insurance operations, applicable regulations, and risks.

• University degree is required. A recognized accounting (CPA, CA) or auditing (CIA, CISA) designation is preferable, but not essential for candidates with good insurance industry experience.

Preferred Qualifications:

• Knowledge of the data analysis tools is preferred.

• Strong written and oral communication skills, ability to effectively communicate ideas and recommendations, and to listen and consider ideas of others.

• Ability to work efficiently in diverse environments and cultures.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

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About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] .

Primary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$84,375.00 CAD – $151,875.00 CAD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.