Network Administrator, ITS

Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement.

We are one of Canada’s leading comprehensive universities and a Top Employer in Hamilton-Niagara. Brock has been ranked #3 as Canada’s Best Employers and top 10 as one of Canada’s Best Employers for Diversity compiled by Forbes and Statista. We are an inclusive, welcoming community that offers a wide range of unique career opportunities.

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Post End Date:

December 8, 2024

Applications will be accepted until 11:59 PM on the Posting End Date.

About the Role: 

The Network Administrator works as part of the infrastructure team to design, implement, and support the operations of a multi-vendor campus enterprise network. The incumbent is responsible for recommending and implementing best practices to ensure optimum performance, security, and disaster recovery.

The Network Administrator, ITS will: 

• Manage complete lifecycle of a broad spectrum of network technologies including, but not limited to switches, routers, wireless access points and controllers, point-to-point wireless bridges, firewalls, traffic shapers, load balancers; 
• Analyze, troubleshoot and solve complex network connectivity issues working with cross departmental teams, vendors and outside resources as required; 
• Implement security and operational standards and leading practices to maintain and secure network infrastructure in coordination with security team; 
• Deploy and Manage software and hardware firewalls to secure University’s network infrastructure; 
• Analyze logs to identify, diagnose and resolve complex problems; 
• Work with Information Security team to identify and respond to security threats and incidents; 
• Maintain accurate inventory of assets and replacement costs and develop forecasts for replacements to assist in development of operational and capital budgets; 
• Evaluate emerging and existing technologies, and provide guidance and recommendations for deployment; 
• Oversee and participate in IT projects from planning to completion.

Key Skills and Experience: 

• Bachelor’s Degree or College Diploma in Computer Science, or equivalent combination of education and related experience; 
• Recent experience with project management and network environments, including configuring, monitoring, and maintaining network equipment in a multi-vendor enterprise environment; 
• Valid G class drivers license with the ability to provide an acceptable Driver’s Abstract; 
• Knowledge of current technological developments in network virtualization, segmentation, programmable fabric, cloud computing; 
• Ability to implement information security directives (patch firmware, firewalls, etc.); 
• Knowledge of network security procedures and protocols particularly related to enterprise environments; 
• Demonstrated experience with enterprise grade Wireless Access Points and controllers, preference on HPE/Aruba products, and enterprise grade firewalls with preference on Palo Alto products and data center fabric technologies with preference on Cisco ACI product; 
• Ability to work with users, understanding their needs and using analysis skills to interface their needs into system requirements; 
• Ability to provide written and oral documentation and presentations for proposals, procedures, models and designs for a variety of technical and non-technical audiences; 
• Ability to manage time, goals and full scope projects, and work with multiple users, tasks, projects and tight deadlines; 
• Ability to analyze, troubleshoot and problem solve complex network connectivity issues; ability to troubleshoot, resolve incidents and identify issues, working with other IT members or vendors. 

Please note: This position will be required to work on-site and be available for on-call rotation and after hours/weekend support. 

Preferred or Asset Skills: 

• Experience with post-secondary research environments; 
• Project Management training; 
• Any relevant industry recognized certifications or training; and 
• Knowledge of scripting or configuration management tools (Python, Ansible, Puppet, Chef, etc.). 

Salary and Total Rewards: 

• Job Grade M, Salary Scale ($$68,600.00 – $117,600.00); 
• Target Hiring Range: $68,600 – $100,900 
• This is a permanent position that includes: 
• Health & Dental Benefits: Comprehensive extended health, dental, and vision coverage. 
• Pension Plan: Enrollment eligibility in the Brock University Pension Plan. 
• Vacation: Up to 3 weeks per year, in addition to university holidays. 
• Professional Development: Eligibility for the Brock Tuition Waiver Program. 
• The final salary is based on experience, internal equity, and budget considerations within the target hiring range. 

We are committed to offering flexible work arrangements where possible as outlined in our Flexible Work Arrangement Policy. As a student-centered organization, all employees are required to work on campus as needed.

Brock University is committed to creating a respectful and equitable workplace. We strive to foster a culture of diversity and inclusion in our work and learning environments. We welcome applications from all qualified individuals and actively encourage applications from women, people with disabilities, members of the 2SLGBTQIA+ community, Indigenous Peoples, people who identify as Black, African and/or Caribbean, as racialized and/or as from ethnic and cultural minority groups, and other underrepresented demographic groups at Brock and in the Niagara region. Brock also recognizes intersectionality and the interconnected identities, histories, and experiences of these aforementioned groups.

We are committed to inclusive and barrier-free recruitment, and we accommodate the needs of applicants throughout all stages of the recruitment process, as outlined in our Employment Accommodation Policy and consistent with the requirements of the Ontario Human Rights Code. Please contact [email protected] if you require a disability related accommodation so we can ensure your participation needs are met.

Brock University does not use AI Technology at any stage of the recruitment process.

We appreciate all applications received. Candidates that are selected for an interview will be contacted.

Learn more about Brock University by visiting www.brocku.ca.

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