Worker Compensation Manager, Region

Job title:

Worker Compensation Manager, Region

Company

Gategroup

Job description

We’re looking for motivated, engaged people to help make everyone’s journeys better.Essential Duties and Responsibilities:

• Partners nationally across Canada with insurance, healthcare providers, EHS, unit management, to establish good working relationships and manage complex claims
• Provides oversight across Canada to insurance, healthcare providers, and outside counsel to ensure adherence to applicable laws, company policy, and ethical standards
• Ensures that all Provincial specific processes and guidelines are documented and followed at each centre
• Oversees return to work programs, for all Canadian facilities, as a tool to promote injured workers’ recovery and manage costs
• Counsels managers in dealing with challenging situations and employees
• Fields questions from all Canadian centres, occasionally during off hours
• Monitors and reviews investigation reports and workers’ compensation folder paperwork for all Canadian centres
• Establishes and maintains systematic approach to manage transitional duty, lost time, and open claims
• Actively seek cost-saving measures by ensuring injured workers are treated with respect, compassion, and consistency and through timely and aggressive claims management
• Partnering with the Manager, Safety, collects and analyzes data for use in safety and incentive programs to assist in injury reduction across Canada
• Works with Corporate and National EHS teams to develop and revise policies and procedures
• Ensures consistent national unit compliance with company policies and procedures
• Monitors, reviews, and provides recommendations to Corporate Risk Manager concerning reserves for claims
• Reviews the allocation charges monthly with unit mangers and controller to explain charges, discuss potential charges for forecasting purposes, and identify, possible appeals
• Investigates and pursues denials on claims with questionable compensability
• Reviews Provincial OHS logs monthly to ensure compliance
• Acts as the Workers Compensation subject matter expert to support programs through JHS Committees
• Ensures records are retained in compliance with local, provincial, and federal laws
• Develops/updates, and implements training sessions for OHS recordkeeping, workers’ compensation folders, and injury investigation
• Participates in required meetings, including: Incident Review Boards, Claims Reviews, Regional Meetings, PRIDE, and others upon request
• Participates in on-going education to ensure current information on applicable laws, industry trends, and innovative approaches
• Sends monthly communications to unit and regional managers concerning injury trends and costs to help identify areas of concern and progress
• Trains and assists Workers Compensation Supervisors and manage the daily work of direct reports
• Visits occupational health clinics annually

Education:

• Bachelor’s degree

Work Experience:

• 5 years of experience in workers compensation/ STD & LTD disability claims management
• Experience working with diverse populations
• Experience working in high stress, time sensitive environments
• At least 3 years supervisory or management experience

Job Skills:

• Solid decision making and creative problem solving skills
• Ability to work calmly with individuals in highly emotional states
• Strong interpersonal skills and ability to work in a team
• Self-starter requiring little supervision
• Strong analytical, organizational, and investigative skills
• Flexibility and responsiveness
• Good follow-through and sense of accountability
• Detail oriented
• Solid computer skills, including advanced MS Office knowledge and ability to learn claims management program

Communication Skills:

• Excellent verbal and written communication skills
• Effective presenting and teaching abilities
• French language a plus

Certificates, Licenses and Registrations:

• Registered Nurse in good standing with the Ontario College of Nurses
• Must have a valid CNO number.

Travel:

• Ability to travel up to 25% of time, in week-long increments
• Flexibility to assist in other regions as needed
• We are a 24/7 operation, there may be a need to change work hours to accomodate the needs of the business

Demonstrated Competencies to be Successful in the Position:

• Thinking- Information search and analysis, problem resolution skills
• Engaging- understanding others, team leadership, developing people
• Inspiring- influencing and building relationships, motivating and inspiring, communicating effectively
• Achieving- delivering business results under pressure, championing performance improvement

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.Candidates will be required to go through pre-employment criminal check.Must be legally eligible to work in Canada at the location(s) specified above and, where applicable, must have a valid work permit or study permit that allows the candidate to fulfill the requirements of the roleGate Gourmet Canada (“GGCA”) collects, uses and discloses to authorized parties personal information required for the purposes of hiring and administering the employment relationship if a job candidate is hired, including determining benefit eligibility. GGCA may disclose this type of information to third parties for these purposes or as otherwise required by law. Personal information includes information about you that you provided during the application process (e.g. through your application form, resume, etc.), during your employment interviews, or otherwise collected or obtained by GGCA during the hiring process or your employment. You authorize GGCA’s sharing of this information among GGCA’s affiliates, service providers and benefits providers for the purposes stated above, which may be in a foreign country including those located in the United States and Europe. You understand that once transferred, such information will become subject to the laws of the jurisdiction in which it is located and may be accessed by courts, law enforcement, regulators and national security authorities in the foreign jurisdiction. Information about GGCA’s policies and practices regarding the use of service providers outside of Canada may be requested from the Human Resources Director at [email protected] clicking “Apply” below, you acknowledge that you have reviewed this notice and consent to the above.Gate Gourmet is proud to be an Equal Opportunity Employer!If you want to be part of a team that helps make travel and culinary memories, join us!

Expected salary

Location

Mississauga, ON

Job date

Thu, 09 Jan 2025 05:04:04 GMT

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