Factory Sales and Order Management Head

Job title:

Factory Sales and Order Management Head

Company

Robert Half

Job description

We are inviting applications for the position of Factory Sales and Order Management Head in the manufacturing industry, located in Pickering, Ontario. This role involves the strategic leadership and operational oversight of order management processes, sales growth, and customer relationship management, aiming to maximize customer satisfaction and profitability.Responsibilities:

• Accurately and efficiently process customer orders and manage the entire order lifecycle from inception to delivery.
• Foster strong relationships with key customers and sales channel partners, acting as the primary point of contact.
• Coordinate with internal teams, including production, engineering, and logistics, to ensure timely and accurate order fulfillment.
• Proactively communicate with customers about order status, addressing product shortages, delivery delays, and resolving order-related issues promptly and effectively.
• Implement strategies to improve order run rates, reduce overall order processing time, and streamline sales and order management processes.
• Monitor shipping schedules to ensure timely and cost-effective delivery of products to customers.
• Analyze customer inquiries and technical specifications to prepare accurate and competitive quotations, including pricing and technical data.
• Develop and implement sales strategies to meet factory sales and revenue goals, leveraging industry knowledge to identify new market opportunities.
• Establish performance metrics and KPIs to measure the effectiveness of sales and order management activities, providing regular reports to senior management.
• Manage relationships with third-party logistics providers to ensure high service standards and efficient transportation and storage of goods.
• Candidate must have a minimum of 5 years of experience in a similar role.
• Proficiency in CRM – Customer Relationship Management is essential.
• Experience in creating and managing quotations is required.
• The role demands strong skills in post-sales support.
• Excellent negotiation skills are a must for this position.
• The applicant should have experience in service delivery management.
• Knowledge of distributed energy resources is desirable.
• Familiarity with clean energy concepts and practices is required.
• Experience in distributed energy is a key requirement for this role.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.Only job postings for jobs located in Quebec appear in French.© 2025 Robert Half. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.Robert HalfRobert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting,…

Expected salary

Location

North York, ON

Job date

Sat, 01 Feb 2025 08:26:50 GMT

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