Sea Logistics Intermodal Specialist in Toronto, Ontario

Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Toronto site is looking for a new Intermodal Specialist to join our Sea Logistics team.

Your Role

This is a dedicated Import Drayage role within Sea Logistics Drayage Solutions (SDS) department. Responsible of day-to-day coordination of operations for last mile deliveries of FCL containers, in collaboration with approved trucking vendors, OCC Exports, other departments or SDS direct customers.

Your Responsibilities

• Monitor all incoming delivery orders from OCC Import, KN Customs, other relevant departments and direct customers.

• Efficiently assign and dispatch shipments to KN-approved truckers in a timely manner.

• Perform daily tracking and tracing activities at all port or rail terminals to ensure smooth movement of FCL containers.

• Verify container pickup numbers, terminal locations, and empty return details as needed.

• Liaise with steamship lines, CN/CP Rail, port terminals, and trucking terminals to resolve any operational issues.

• Maintain positive relationships with trucking carriers on a partnership basis to facilitate smooth operations.

• Monitors and updates daily statuses entry in order to ensure that department KPI are meet

• Assure all cost and revenue charges are entered on the operational system and communicated to internal/ external customers within the day as per internal agreements.

• Communicate promptly with OCC imports colleagues and customers regarding container cycles, costs, and any other relevant information.

• Support accounting administration by providing backup documentation for billing functions and extra charges.

• Collaborate with CCL to establish standard operating procedures (SOP) and service level agreements (SLA) for customer setups and special arrangements.

• Resolve internal and operational issues efficiently to prevent service deficiencies and ensure customer satisfaction.

• Provide training to new team members, including co-op students, on TOPS and Blume functionality and CN/CP track and trace procedures.

If you require an accommodation for the recruitment /interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Your Skills and Experiences

• High School Degree/Diploma in supply chain management or similar field 

• 2+ years of freight forwarding or trucking (dispatching) experience in Imports & Exports

• Knowledge of Canadian ports and containers drayage procedures

• Advanced computer skills, including full proficiency with Microsoft Office Suite (Advanced Excel)

Good Reasons to Join

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-HYBRID

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am – 5:00pm EST; Monday through Friday or via e-mail at: [email protected] with the nature of your request. We will answer your inquiry within 24 hours.