Business Systems Analyst (InK Product Group)

Job title:

Business Systems Analyst (InK Product Group)

Company

Spirit Omega

Job description

Company OverviewOffice Location: Toronto, ONContract Duration: 12 MonthsLanguage: EnglishDescription:The InK mission is to support the global Audit & Assurance (A&A) quality and transformation objectives. We do this by delivering readily accessible, relevant, digitized content into the hands of global Audit & Assurance (A&A) practitioners (approx. 70,000) to execute high-quality audits and assurance services globally. The technical BSA will be a member of a cross-functional Agile team that includes a chief product owner, product owner, developers/architects, and subject matter experts. This role reports directly to the product owner and is responsible for supporting the product owner in the management and implementation of products within our componentized content management ecosystem.

• Proficiency in Content Management Systems (CMS), DITA Open Toolkit, HTML, basic Azure, Excel, data analytics, AI systems (chatbots, prompt engineering), and experience with Scrum and Agile methodologies are key requirements.
• Requirements Gathering: Document complex business and technical requirements; manage product backlog.
• Data Analytics: Extract insights from content management systems; advanced Excel proficiency.
• Content Management: Understand CCMS, API analysis, Azure builds/pipelines
• Quality Assurance: Review test plans, validate systems, manage UAT, and prioritize findings.
• Metrics and Reporting: Develop KPIs and enhance report quality.
• Communication: Explain technical concepts to all stakeholders; facilitate collaboration.
• Agile Methodologies: Participate in Agile/Scrum ceremonies; refine user stories with development teams.

Qualifications

• Education: Bachelor’s degree in business administration, IT, or equivalent experience.
• Experience: Technical Business Systems Analyst, Scrum and Agile methodologies, Azure DevOps/Jira, Generative AI concepts (chatbots, prompt engineering).
• Skills: Group facilitation, requirement elicitation, multi-initiative management, exceptional communication, data analytics.
• Technical Proficiency: Content management and authoring systems (e.g., RWS Tridion Docs, Adobe, DITA Open Toolkit, WordPress).

Must be located in GTA/ Toronto as there is expectation to be in office occasionally.Spirit Omega is committed to a diverse and inclusive workplace. We welcome applications from anyone, including members of visible minorities, women, Indigenous peoples, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities.

Expected salary

Location

Toronto, ON

Job date

Sat, 08 Feb 2025 23:03:25 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnearcanada.com) you saw this job posting.