Manager, Student Affairs

Competition Number S181311P

Position Title Manager, Student Affairs

Position Number A99773

Employee Group Administrator

Position Status Regular Full-Time

Start Date 03/17/2025

End Date (if applicable) 

Department Student Success

Additional Notes 

The Manager will be an experienced leader, a strong collaborator, and a passionate supporter of student development. They will focus on the well-being of students, aiming to foster a vibrant university community grounded in the values of decolonization, equity, diversity, and inclusion.

Location North Vancouver

Working with us 

At Capilano University, learners are our focus. Guided by the goals outlined in Envisioning and Illuminating 2030, employees play an essential role in creating an exceptional learning experience for and with learners and are central to a thriving campus community. Together, we are inspired by imagination and Capilano University is one of the leading teaching-focused universities in British Columbia and one of BC’s Top Employers. Grounded by our sense of purpose, we offer a meaningful, friendly, and dynamic work environment.

The foundation of our student focused teams encompassing the Registrar’s Office, Student Success, and the Center for International Experience is rooted in the holistic student journey; it’s not just a part of what we do – it defines our purpose and guides our daily operations.

Our dedicated Student Experience teams enthusiastically connect with students, whether they are prospective or currently enrolled, starting from the initiation of their academic journey and continuing through to graduation and beyond. Our teams are committed to elevating the student experience and supporting them through various activities such as course selection, campus resources, student housing, and trajectory planning, while also fostering genuine and lasting relationships.

We’re fortunate enough to be working on meaningful student experience initiatives year-round, where new ideas and opportunities form every day. Our newest implementation is our new residence building that will transform us from a commuter campus into a home-like environment that is open 24/7, where new positions will be created, and functionalities explored.

Ready to be part of re-envisioning the university experience? Join us on our student facing teams, where your contributions will play a crucial role in shaping the future of education, and the lives of our students.

What you’ll doReporting to the Associate Vice President, Student Success, the Manager, Student Affairs is responsible for providing strategic leadership for key programs and support services, advancing a vision of holistic student mental health and well-being, and meeting the needs and experiences of a diverse student body at Capilano University. The Manager leads the Student Affairs team (with oversight for well-being, rights and responsibilities, and complex case management for students) and the Counselling Services staff team (the administrative support group for the Counselling Services department).

The Manager liaises with various campus partners in the development and support of student- focused services which act to enhance student success at the institution. With colleagues in multiple teams (i.e., Counselling Services, Student Life, Athletics and Recreation, Housing, Indigenous Student Services and others), they co-lead innovative approaches to campus mental health, ensuring institutional policy, programs, processes, practices, and case management models are optimized. They work to enhance community building, inclusion, stigma reduction, proactive prevention, treatment services, training and education, crisis management, and other related aspects of student well-being. They also function as a key institutional lead for student conduct and sexual violence interventions and support, taking a holistic, trauma-informed, and harm-reduction approach to at risk behaviour.

• Oversees the development of intervention and prevention programming that supports students in achieving success. This includes Your Early Support (YES) (early alert) program for students requiring support to navigate and access support and resources on campus or in the community.
• Leads the university’s response to student behavior and conduct issues, ensuring that policy and protocol are followed.
• Oversees the student conduct and sexual violence investigations process, conducting investigations, engaging legal support, and guiding university employees as needed.
• Manages the work of the support staff in the Counselling and Learning Support department, working collaboratively with the Coordinator(s), Counselling Services to support the operation of the Counselling and Learning Support areas.
• In collaboration with other leaders (most notably, the Coordinator, Counselling Services, the Director, Athletics and Recreation, the Manager, Student Life, the Manager of Indigenous Student Services, and the Director, International Education) establishes a vision and provides leadership to CapU regarding student mental health and well-being initiatives, including developing and implementing strategic and operational goals.
• Leads or supports with complex or grave student situations and student files that are or may have the potential for Human Rights/Risk Management/legal involvement.
• Manages the day-to-day operations including oversight and mentorship of full and part-time staff and performance management of direct reports.
• In collaboration with other administrators, Senate and Board Committees, the Manager oversees the development, review and implementation of university-wide policies including academic and non-academic student conduct and sexual violence policies and procedures.
• Builds and maintains collaborative partnerships across the University to ensure that staff and faculty are aware of the supports offered by the division.
• Contributes to or leads key CapU committees and working groups as related to the work of the Student Affairs team (for example, sits on the Duty of Care Committee).
• What you’ll bring
• Bachelor’s degree in a relevant field.
• Masters’ degree in Counselling Psychology, Social Work, or relevant field is an asset.
• Five years of related work experience including counselling experience and leadership experience in a post-secondary, community health, or health care environment, of which at least two years is in post-secondary.
• Experience with student conduct processes and investigations.
• Three to five years management/supervision experience, ideally in a unionized environment.
• Formal training in crisis response, DEI practices, trauma-informed practices and emergency management considered an asset.
• Experience or training in restorative justice practices is an asset.

For more informationFor more information, please see the complete job description.

BenefitsAt Capilano University, we understand that there is more to life than work. That is why we offer comprehensive benefits and support to help you and your family live a balanced life. Take a sneak peak to see what it is like to work at Capilano University.

Days and Hours of WorkOur standard work week is Monday to Friday, 8:30am – 4:00pm. This position may include working evenings and weekends based on departmental needs.

Bridge Period (if applicable) 

Pay Group 10

Salary 

The typical salary range for this role falls between $85,711– $114,281 per annum, commensurate with experience, education, and internal equity, with future opportunities for performance-based pay and career progression.

Additionally, we offer a comprehensive total rewards package, including a defined pension plan, employer paid benefit premiums, and more.

Union N/A

Job Open Date 01/27/2025

Job Close Date 02/16/2025

Open Until Filled No

Quick Link for Posting https://jobs-capilanou.peopleadmin.com/postings/7806

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