Account Manager, Trade Ally Outreach in British Columbia, Canada

Description

Account Manager

Vancouver, BC

Ready to make a difference?

To support ICF’s growing energy efficiency program delivery, ICF is seeking Account Managers with energy efficiency and demand management experience in commercial. The successful applicants will liaise with trade allies and customers to promote a new commercial program. Account Managers will build relationships, help identify opportunities for participation in the program, and provide program assistance. Travel is expected as the Account Manager will be responsible for multiple provinces.  

Why you will love working here:

• Quality of life: Flexible workplace arrangements, work-life balance

• Investment of the community : Donation matching, volunteer opportunities

• Investment in you: Tuition reimbursement, access to professional development resources, RRSP matching,

• And many, many more (Ask your recruiter for more details!)

What you will be doing:

• Reporting to the Account Manager Lead, the Account Manager will develop partnerships with trade allies and industry associations in multiple provinces to enable their participation in the program  

• Provide energy management advice to assist companies in planning, tracking, measuring and implementing energy efficiency initiatives. 

• Communicate program requirements and incentive payment processes to trade allies and customers.  

• Track and report progress on project implementation and program performance. 

• Identify issues, opportunities, and lessons learned and contributing to the continuous improvement of the program design and delivery. 

• Provide clear and concise communications to customers and other stakeholders as required to maintain high customer satisfaction.  

• Able to provide mentoring to other team members as necessary to assist with project reviews 

• Implement recruitment, marketing, and sales strategies for the program to meet programs targets for participation 

• Provide regular reports to Account Manager Lead on program activity 

• Using effective selling skills, assist customers in the understanding of energy saving and comfort benefits of new energy efficient products 

• Conduct webinars and attend industry events to engage with trade allies and customers to promote the program.  

• Liaise with program applicants for a successful and complete application 

• Conduct site visits to program applicants 

• Provide ongoing client support as needed. Support will include program reporting, meeting attendance and other client communication as needed. 

• Conduct Energy Audits and Equipment Studies to industry standards, such as ASHRAE 

• Maintain and follow Health & Safety protocols

*What we need you to have (minimum qualifications): *

• College diploma in engineering technology or related discipline 

• 4+ years relevant experience with energy efficiency 

• Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check

What we would like you to have:

• Deep knowledge of one or more of the following: pumping; VFDs; compressed air systems; heating and cooling; fans; lighting and/or controls 

• Have a professional engineer designation, or be eligible for a professional engineer designation 

• Team player with the demonstrated ability to work in a fast-paced environment  

• Knowledge of energy efficiency, demand management, and/or energy consumption 

• Experience with measurement and verification 

• Certified Energy Manager (CEM) and/or Certified Measurement and Verification Professional (CMVP) 

• Demonstrated knowledge of lighting, HVAC, or other commercial or industrial energy efficient equipment is a must. 

• Outgoing, engaging individual who can build industry relationships to promote the program 

• Subject matter expertise in energy efficient equipment and processes 

• High proficiency in MS Office (Excel, PowerPoint, and Word) 

Professional Skills:

• Strong planning, organization, and supervisory skills 

• Excellent written and verbal communications skills in English 

• Time management skills to handle multiple priorities and flexibility to work limited overtime as needed 

• Self-motivated, able to manage own time minimal oversight 

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

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