Accounts Receivable Clerk in Vancouver, British Columbia

Job Title: Accounts Receivable ClerkResponsibilities

• Respond to a variety of requests by telephone, email, written correspondence, and in-person inquiries from employees and the general public regarding account information, policies, and procedures.

• Process payments, refunds, and various adjustments to accounts. Update financial information in the integrated accounting system and ensure all information is correctly entered and balanced on a timely basis.

• Interpret, implement, and advise on all policies and procedures related to refunds, payments, non-cash payment options etc.

• Liaise with other accounting staff, departments, government representatives, First Nations bands, and other external agencies to obtain information.

• Identify and refer difficult matters requiring interpretation to the Supervisor, Accounts Receivable or delegate.

• Process wire refunds and all associated paperwork.

• Process credit card payments for third-party billings and mail receipts to the appropriate parties.

Essential Skills

• At least 1 year of accounts receivable, accounting, or bookkeeping experience.

• Prior customer service experience, particularly in retail, hospitality, or as a bank teller.

• Strong written and spoken communication skills.

• Experience using the Banner accounting system.

• Excellent customer service skills.

Additional Skills & Qualifications

• Public sector experience, especially in higher education.

• Experience with Banner software.

• Patient demeanor, especially when dealing with students who may have problems.

• Ability to ask questions when needed.

• Open communication skills, able to share problems and ask for help.

• Personable and approachable.

Work Environment

The work schedule is Monday to Friday, from 8 AM to 4 PM with an hour lunch break (or 30 minutes if preferred), totaling a 35-hour workweek. The dress code is business casual. The workplace is transit accessible, and paid parking is available on-site.

À propos d’Aston Carter:

Aston Carter fournit des solutions de talent de classe mondiale à des milliers de clients à travers le monde. Spécialisés dans la comptabilité, la finance, les ressources humaines, l’acquisition de talents, la chaîne d’approvisionnement et certaines professions administratives, nous étendons les capacités des entreprises à la pointe de l’industrie. Nous nous appuyons sur notre profonde expertise en matière de recrutement et sur notre réseau expansif pour répondre aux besoins évolutifs de nos clients et de notre communauté de talents avec agilité et excellence. Avec des bureaux aux États-Unis, au Canada, en Asie-Pacifique et en Europe, Aston Carter est au service d’un grand nombre d’entreprises du Fortune 500. Nous sommes fiers d’avoir remporté le double diamant ClearlyRated Best of Staffing® pour notre service aux clients et aux talents.

La diversité, l’équité et l’inclusion

Chez Aston Carter, la diversité et l’inclusion constituent le pont vers l’équité et la réussite de notre personnel. La diversité, l’équité et l’inclusion (DE&I) sont ancrées dans notre culture par :

• L’embauche des talents diversifiés ;

• Le maintien d’un environnement inclusif par une autoréflexion permanente ;

• La mise en place d’une culture de soin, d’engagement, et de reconnaissance par des résultats concrets ;

• L’assurance des opportunités de croissance pour nos gens.

Aston Carter est un employeur souscrivant au principe de l’égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l’âge, de la couleur, de la religion, des origines nationales, du statut d’ancien combattant, d’un handicap, de l’orientation sexuelle, de l’identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.

Si vous souhaitez faire une demande d’accommodement raisonnable, tel que la modification ou l’ajustement du processus de demande d’emploi ou d’entrevue à cause d’un handicap, veuillez envoyer un courriel à [email protected] (%[email protected]) pour connaître d’autres options d’accommodement.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.