Analyst, Data Management in Dorval, Canada

When applicable, Bombardier promotes flexible and hybrid work policies.

Why join us?

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what’s possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

Bombardier’s Benefits Program

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

• Insurance plans ( Dental, medical, life insurance, disability, and more)

• Competitive base salary

• Retirement savings plan

• Employee Assistance Program

• Tele Health Program

What are your contributions to the team?

• Adhere to our strict data governance protocols for our customer lifecycle master data

• Use 3rd party subscription databases and the internet to research and update information within our CRM application (Salesforce.com) . This includes companies and their hierarchies and associated contacts (e.g. telephone, address, e-mail, net worth, website, financials, industry type, ownership type, etc.)

• Verify and update customer and competitive aircraft owner, operator, and management company information

• Research and qualify new record entries in Salesforce, ensuring the integrity of the information and validating no duplicate records have been created

• Manage sales exceptions where sales territory assignments are misaligned

• Create company and executive profiles for our senior leadership and sales teams

• Perform regular data quality checks in order to ensure data integrity and accuracy is maintained

• Meet or exceed the expectations of internal stakeholders by delivering quality results within the pre-determined Service Level Agreement timelines

• Manage and address customer requests for access to our customer portal as well as modifications to their aircraft fleet

How to thrive in this role?

• You show initiative and enjoy working in a fast-paced environment

• You can multitask and adapt to changing priorities

• You are a strong team player with good communication skills

• You are analytical, and a problem solver with strong attention to detail

• You speak and write both English and French

• Familiarity with Salesforce.com and Excel is an asset

Please note: You don’t need all the skills, knowledge, and experience listed for this position! We’re not looking for the perfect candidate, we’re looking for great talent and resourcefulness.

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.

Job Analyst, Data Management

Primary Location Administrative Centre (CA)

Organization Aerospace Canada

Shift Day job

Employee Status Regular

Requisition 6591 Analyst, Data Management