Associate Manager, People & Experience

GALE is the world’s first and only Business Agency. We bring business strategy to brand storytelling to drive enterprise value. With expertise in strategy, media, CRM, creative, performance marketing, and technology, GALE creates integrated marketing systems and campaigns that grow businesses in significant ways. Founded in 2014, the agency has since been named AdAge’s Business Transformation Agency of the Year and Adweek’s U.S. Media Agency of the Year and has been recognized for its innovative creative at the Cannes Lions.

We work with brands such as Delta, Uber, Starbucks, Chili’s, Hard Rock, MilkPEP, Diageo, Cotton, IHG and more. If you’re driven by a passion to build something great, a desire to innovate, and a commitment to achieve excellence in your craft, GALE is a great place for you!

GALE has eight offices around the world, including New York, Toronto, Los Angeles, Austin, Denver, Kansas City, London, and Bengaluru. GALE embraces a hybrid, flexible workplace

About The Role

Are you the kind of person who can balance people, process, and positivity all at once?

As an Associate Manager, People & Experience, you will be a key part of our People & Culture team and help GALE build a workplace where people feel valued, supported, and inspired to do their best work. You’ll act as both a trusted partner to managers and a friendly go-to resource for employees, helping us build a thriving, engaged, and compliant workplace.

Who You Are

• You are an experienced HR professional with 5+ years’ experience across the HR discipline from nurturing growth, boosting performance, and keeping our best stars shining bright and inspiring others to elevate their performance
• You know your way around employee relations and provincial employment laws, you’ve got global benefits and insurance knowledge up your sleeve, especially for Canada. (bonus points if you also understand US benefits)
• You’re seen as the go-to person who effortlessly connects with employees and leaders alike, serving as a trusted advisor and champion for all. You inspire, motivate, and empower your teammates
• Multiple projects? No worries!. You juggle them with grace and apply a smart thought process to roll out impactful initiatives in onboarding, training, engagement, and diversity. You have a knack for turning everyday workflows into pure productivity magic
• Whether solo or with cross-functional teams, you are swift and responsive and bring organization and pinpoint attention to detail.
• Handling confidential info with the utmost care and discretion is second nature to you.
• Plus, your passion for learning means you’re always soaking up the latest HR trends and sharing your innovative ideas that spark positive change
• CHRP/ CHRL certification preferred

What You’ll Do

• Drive our entire HR cycle: Manage everything from onboarding, payroll, benefits, engagement, and beyond.
• You’ll help shape every step of the employee journey
• Create amazing first days: Own onboarding from start to finish, setting up payroll and benefits, introducing our culture and tools, and making every new hire feel important.
• Wrap things up with care: Manage employee offboarding with professionalism and empathy , handle exits, deactivate accounts, and ensure a smooth transition for all
• Champion employee relations: Be a trusted and responsive advisor for managers and team members like offering support, resolving workplace matters, and ensuring fairness and consistency across all HR programs and policies
• Be the policy pro: Guide employees through GALE policies, helping everyone stay aligned, informed, and confident in the rules that keep us running smoothly
• Keep People & Experience running strong: Support the delivery of HR programs, communications, and strategic initiatives that make a real impact on engagement and performance
• Promote safety and compliance: Support Health & Safety initiatives, training programs, and ISO compliance efforts to maintain a secure and positive workplace.
• Own our HR systems: Keep our HRIS data accurate, organized, and ready to inform smart decisions
• Turn data into insight: Prepare reports and analytics that help our People & Experience team and leadership make data-driven decisions to continuously improve the employee experience

Why you’ll love this role: You’ll get to wear many hats, connect with every department, and play a key role in shaping our people-first culture.

Note: Hybrid work in office is an essential function of the job.

Our Commitment to Inclusion

We believe in inclusivity and do our best work when people with diverse perspectives, backgrounds, and skills are brought together. Our Core Values are at the root of GALE’s collaborative environment and help to foster a strong community. Our Code of Conduct, Human Resources policies, and executive investment in inclusion further support and protect GALE’s inclusive workplace. GALE is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Our Hiring Process

We want you to be just as discerning in making your next career move as we are finding great talent to join our team. Our interview process will allow you to meet a range of people from various disciplines and domains both virtually and in person. Please discuss with our recruiters if you require any accommodations throughout the process to help enable a smooth interview.

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