Bilingual Customer Service Representative – EN/FR

Job title:

Bilingual Customer Service Representative – EN/FR

Company

Randstad

Job description

Are you passionate about helping others? Do you enjoy customer interaction? Would you be interested to work for a good cause in a not for profit organization?If you answered yes, then we would like to hear from you!We are currently hiring for customer support agent to work for a call center to support a not for profit organization.Start Date: Immediately / Contract of 2 week and possibility of moreHours of Operation: Monday – Sunday: 7 am-11:00 pm EST (8-hour shifts in between)Salary: $17 to $18.50 per hourLocation: Remote – Work From HomeAdvantages

• Paid weekly
• Community care
• Great company culture
• Great experience
• To work with a reputable company
• Helping impacted individuals

Responsibilities
– Handle a high volume of inbound calls.
– Taking customer donations and processing it
– Empathize with the callers and provide them with an exceptional customer service
-Updating databases and accurately entering all the information
– Attention to detail and accuracy is important
– Assisting customers with any questions or concerns they may haveQualifications

• Must be tech-savvy and working with different computer softwares
• Must be able to multitask in a changing environment
• Must be able to pass a criminal background check (We will pay for the check!)
• Customer service experience is required
• Previous contact center experience is an asset

Summary
If you or someone you know may be interested in this role, please consider the following steps to apply:– Apply directly on this siteRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Expected salary

$17.5 – 18.2 per hour

Location

Toronto, ON

Job date

Sun, 01 Jun 2025 01:15:16 GMT

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