Bill Gosling
Job title:
Bilingual (French/English) Call Center Agent
Company
Bill Gosling
Job description
Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started!Location: Hybrid345 Ridout St NLondon, ON N6A 2N8Job Type: Full-Time
Company: Bill Gosling OutsourcingWe are seeking Bilingual French/English Call Center Agents to join our team. As a part of our customer service team, you will play a key role in providing top-tier support to our clients, responding to customer inquiries, and resolving issues in both French and English.Please note that we will only be considering candidates who are fluent in French and English for this opening.About Us
Bill Gosling Outsourcing provides business process outsourcing services to a global market. We offer amazing career opportunities and are committed to providing a great employee experience. Join our dynamic team, where your bilingual skills will make a difference!Responsibilities:Answer inbound customer calls and resolve inquiries in both French and EnglishProvide exceptional customer service by understanding and addressing customer needsHandle customer issues efficiently and with a positive attitudeFollow up with customers to ensure full resolution of their issuesMaintain accurate customer records and documentationCollaborate with team members and other departments to ensure customer satisfactionQualifications:Fluent in both French and English (written and verbal)High school diploma or equivalent requiredPrevious experience in a customer service is requiredPrevious experience in a call center environment is an assetStrong communication and problem-solving skillsAbility to work in a fast-paced environmentProficiency with computers and customer service softwareNo extended time off or vacation within the next 6 monthsWhat We OfferHourly wages starting at $21.00/hourComprehensive benefits package after initial waiting periodPaid time offPaid training and ongoing development opportunitiesA positive and inclusive work environmentOpportunities for growth within the companyState of the art office space with standing desks, onsite gym, games room and more!Why Bill Gosling Outsourcing?Canadian owned companyWe have offices across the Globe – including North America, Philippines, Costa Rica, United Kingdom, Trinidad & Tobago, IndiaOver 60 years of experience in the BPO industryWe like to have fun! We strive to create a fun, diverse, and engaging workplace, which promotes both personal and professional growth.Encourage personal and professional growth and development with ongoing training and internal opportunities for career progressionMaking lives better, one connection at a time – that’s what Bill Gosling Outsourcing is all about!CHECK US OUT FOR YOURSELFTwitter & Instagram: bgocareersFacebook: Bill Gosling OutsourcingLinkedIn: Bill Gosling OutsourcingWebsite – https://www.billgosling.com/careersBill Gosling Outsourcing is committed to ensuring equal access and participation for people with disabilities. People with disabilities will be treated in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Ontario’s accessibility laws. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Expected salary
$21 per hour
Location
London, ON
Job date
Sat, 28 Sep 2024 23:18:22 GMT
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