Bilingual Operations Officer I

Job title:

Bilingual Operations Officer I

Company

Robertson & Company

Job description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.Introduction: Prime Hires is seeking a skilled Bilingual Operations Officer to join our client.Contract Dates: 12 months with potential to extend or convert
Pay Rate: $26 per hour
Business Hours: Monday to Friday (Onsite)Job Responsibilities:

• Execute transactions accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
• Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained
• Prioritize and manage own workload to meet Service Level Agreement (SLA) requirements for service and productivity

Understand internal and industry regulations and trends, remain informed of emerging issues and apply appropriate due diligence in adherence with operating policies/procedures
Experience & Qualification Requirements:

• Bilingual – French/English required
• Basic computer skills – Microsoft (word, PowerPoint, excel is very important)
• Ability to adhere to strict deadlines and handle high volumes of work – Understanding SLAs and due dates
• Ability to adapt to changing policies and procedures
• Ability to work independently, as well as part of a team
• Previous Banking experience (credit/debit transactional knowledge -need to know how to analyze transactions)

Personal Attributes:

• Attention to detail
• Critical thinking skills and Strong Problem-Solving Skills and Multitasking skills
• Excellent organizational and time management skills
• Excellent verbal and written communication skills, attention to detail, and excellent interpersonal skills

****ALL CANDIDATES MUST COMPLETE A CRIMINAL AND CREDIT CHECK AS PART OF THE APPLICATION PROCESS****How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Prime Hires & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.Prime Hires & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Prime Hires is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.

Expected salary

$26 per hour

Location

Montreal, QC

Job date

Tue, 05 Nov 2024 00:37:18 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnearcanada.com) you saw this job posting.