Bilingual Program Manager (International Education)

Job title:

Bilingual Program Manager (International Education)

Company

Nevian Consulting

Job description

DescriptionGreat new opportunity! Looking for an experienced Bilingual (French & English) Account Manager/ Program Manager with experience within the International Education field and/or Mental Health initiatives in a campus environment. Proven experience with development and executing program/ project management activities. Full time, permanent position. This role requires 25% of travel across North America (mainly Canada). Will receive Company Credit Card for travel expenses. Reimbursement for mileage. Must have valid drivers license. Must be based in Ontario – ideally in Ottawa area. This is an 18-month contract position. Salary 70K – 80K, full benefits & RRSPs after 6 months.Responsibilities

• Implementing, launching and supporting the program at various institutions across North

America (predominantly Canada), sometimes simultaneously * Drive awareness of and engagement with the program through various initiatives, including orientations, focus sessions, safeTALK workshops, marketing, communication, etc.

• Leading program implementation with clients to ensure that they have what they need to properly promote and introduce the program
• Lead client facing activities, including presentations, orientations, process training and stakeholder meetings
• Contributing to long-term program engagement goals
• Creating comprehensive reports for stakeholders that demonstrate program uptake and making engagement recommendations based off of the trends
• Creating usage summary and trend analysis reports for clients at regular intervals
• Nurturing constant feedback loops through surveys, anecdotes and data to assess program implementation strengths and identify areas for improvement to ensure client satisfaction
• Ensuring goals are met in areas including customer satisfaction
• Implementing changes and interventions to ensure project goals are achieved
• Organize and/or attend conferences and other events to promote the program
• Develop a consultative relationship with each partner and work to promote client retention and consult with Program Director on potential campus expansions
• Collaborate with and support Executive team, Sales team, Suppliers, Partners, Admin team, Ambassadors, etc.
• Contributes to projects and initiatives as directed by the Program Director and/or Program Manager
• Other duties and responsibilities as reasonably required

Qualifications

• Superior verbal and written skills in French and English
• Must have a completed University Degree and/ or College Degree
• 3 – 5 years of proven experience with development and executing program/project management activities
• Excellent working knowledge of the International Education field and/or Mental Health initiatives in a campus environment
• Critical and analytical thinking
• Ability to work with large data sets and identify data trends
• Superior communication skills (verbal and written)
• Strong organization and planning skills
• Ability to work with minimal supervision
• Ability to manage confidential information with discretion and tact
• Strong leadership and interpersonal skills with excellent verbal and written communication skills to:
• Build and maintain relationships with students and staff
• Deliver presentations & develop reporting materials for audiences at various levels
• Self-motivated, strategic thinker with an entrepreneurial spirit and ability to work independently
• Ability to work in a fast-paced environment and maintain flexible hours to support Account Managers, College & University Staff and Campus Ambassadors
• Solid teaming skills to work collaboratively in a positive, energetic and outgoing manner
• Comfortable adapting to new situations with the ability to perform well and problem solve in dynamic situations
• A strong attention to detail with the ability to multi-task
• Tech-savvy with experience using Microsoft Office (Word/Excel/Outlook – Intermediate, PowerPoint – Advanced) as well as social media (Instagram, Facebook, TikTok, LinkedIn)
• Additional language capabilities and experience studying or working in another country is an asset
• Ability to travel; 25% of time includes travel almost exclusively in North America

Expected salary

$75000 per year

Location

Ottawa, ON

Job date

Sun, 01 Dec 2024 00:29:56 GMT

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