Job title:
Business Analyst – Senior
Company
LanceSoft
Job description
Role: Business Analyst – Senior
Location: Toronto, ON (Hybrid)
Duration: 60 + 250 daysJob Description:
Deliverables expected to be produced could include (but are not limited to):
- Product vision and road map (now, near, and future timeline)
- Product strategy: target audience (end-users), problems you’re trying to solve, value propositions
- User epics, stories and themes / Product backlog and sprint plans
- Data requirements / models (conceptual / logical)
- Functional and Non-functional requirements
- Test plan/strategies, test cases
- Customer discovery insights through end-user research activities
- Product features and functions through product management backlog and the authoring of user stories with the business product owner
- Product key performance Indicators (KPIs) or success criteria including a metrics dashboard
- Product decision and direction rationales
- Product wins (success stories)
- Continuous shipping of product features to improve upon the minimal viable product produced by the product team through user-centred design processes and agile (scrum) delivery methodologies
- Product risk mitigation strategies
- Communications to senior management level including executive summaries, and product status updates as required.
Support to Development and Test teams in following areas (but are not limited to):
- Building and testing support to development team
- Reviewing test strategy, test plan and cases
- Management of defect logs
- Testing Applications
- Supporting end-user inquiries
- Defining the integration test plan
- Defining the user acceptance test plan
- Identification and resolution of problems/issues
- Document and manage risks and liaise with other project teams to coordinate project interdependencies.
- Documentation of all artefacts in a shared project library.
1. Solution Development / Business Analyst, Level 3
Technical Skills – 40%
- Significant experience designing online user experiences for complex digital solutions.
- Ability to delivery on a product with a balanced team (product owner, user experience designers, developers) utilizing Agile (SCRUM) delivery methodologies. Scrum master experience is preferred.
- Proficient with industry standard design tools (e.g. Photoshop, Adobe InDesign, Illustrator, Balsamiq, InVision).
- Basic Knowledge in Microsoft Azure cloud platform
- Knowledge of online collaboration tools such as MIRO, Atlassian Confluence and Trello, Microsoft Office 365, Google Drive, Zoom, Slack and Microsoft Teams
- Knowledge of Backlog Management tools such as JIRA, Azure DevOps, Pivotal Tracker
- Experience in applying content layout and typography design principles and techniques for a mobile first or responsive web design.
- Familiar with how to design information architectures and taxonomies, and how they relate to navigational design elements.
- Knowledge and experience in current web usability and accessibility standards (e.g.WCAG 2.0 WCAG 2.1 Level A & AA) and best practices.
- Knowledge and experience in usability and user-experience principles, methodologies and techniques, including interdependencies of user interface and navigation design, accessibility, information architecture, graphic design and user-interface design.
- Knowledge of Ontario digital government standards – refer to https://www.ontario.ca/page/digital-service-standard.
People Skills – 30%
- Can work effectively independently and in a team environment.
- Strong communication, interpersonal collaboration, and negotiation skills to work seamlessly in an agile cross-functional team, with clients, solution delivery vendor(s) and other stakeholders.
- Excellent facilitation, presentation, time-management and problem-solving skills.
- Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders and solution delivery vendor(s).
- Strong leadership skills to provide advice and guidance on all aspects of user experience and design, assessing user characteristics, needs, goals, and opportunities.
Analytical and Problem-Solving Skills – 30%
- Knowledgeable in design thinking, have a user-centric mindset and attention to detail.
- I have a creative, analytical approach and strong understanding of interaction design principles.
- Able to resolve issues in a timely manner, provide options and recommendations.
- Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant, effective designs for diverse audiences.
- Understand business metrics and able to translate business goals and objectives into digital experiences.
- Able to prioritize change requests from clients and guide the team in determining how best to address them.
- Strong research skills to perform industry research, provide options and make recommendations for solution improvements.
Must Haves:
- Experience working with multimillion dollar projects.
- Experience with Azure DevOps, Pivotal Tracker, JIRA, SCRUM
- Knowledge of online collaboration tools such as MIRO, Atlassian Confluence and Trello, Microsoft Office 365, Google Drive, Zoom, Slack and Microsoft Teams
Expected salary
Location
Toronto, ON
Job date
Thu, 12 Dec 2024 23:20:59 GMT
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