Canada-Operations Supervisor – AB/MB in Montreal, Canada

Summary of position:

Responsible for building, developing, and supporting teams of foremen, technicians, and crew members to execute the work on assigned projects. Closely monitor the daily and weekly performance of the crews in the areas of safety, quality, production and productivity, expense control, and effective crew management. Responsible for effectively communicating and teaching proper work procedures and efficient job skills. Lead in a manner which maintains a workplace environment that supports retaining valuable employees.

Responsibilities:

• Safety: Promote the company’s safety culture, image, and the belief that all injuries and accidents are preventable. Train and supervise field crews to be aware of and avoid workplace hazards. Issue, inspect, and replace required PPE. Monitor driving habits of those authorized to drive company vehicles. To verify safe work practices and PPE compliance, conduct or schedule at least one (1) or more Safety Audits per Foreman/Crew per month.

• Quality: Create detailed and accurate job books for every project. Train, equip and supervise field crews to consistently perform high quality work. Ensure that the work we do in the field meets the specification of each contract.

• Escalate all scope changes to Manager for approval.

To verify quality workmanship, conduct or delegate to a QA inspector at least one (1) or more Quality Controls per Foreman/Crew per month.

• Field Productivity: Provide field crew personnel with the procedures, processes, tools, and knowledge necessary to meet and exceed productivity goals. Ensure assigned crews work a full week with a full crew. Develop work practices and weekly crew schedules to carry out field operations as efficiently as possible and aligned with the project schedule.

• Manpower: Develop and retain qualified people to satisfy crew capacity needs. Train Foremen to effectively manage and retain crew members. Maintain full crews consistently.

• Retention: Provide the leadership, support, and motivation needed to create a positive work environment that promotes retention of foremen and crew members and ensures that Provincial Pole meets or exceeds retention goals.

• Expense Control: Monitor and maintain proper levels of spending on expense items such as fuel, lodging, vehicle maintenance, tools, supplies, storage, etc. Review and timely certify crew payrolls and expenditures on a weekly basis to manage accuracy of hours submitted.

• Other: Contribute to other projects and plans, not specifically noted, necessary to reach the objectives of the Region and Company.

• Administration: Complete all paperwork and provide prompt communication associated with keeping management and customers informed about crew activities. Ensure all regulatory requirements, such as One Call locates, and pesticide licensing, are met.

Requirements:

• Working knowledge of Microsoft Office products including Outlook, Word, Excel and PowerPoint.

• Ability to effectively use technology such as tablet computers and web applications; [DCT/Data Delivery/GPS/Excel/Payroll reports/ Mapping/Photos/New Tablets];

• Must be organized and have excellent communication skills.

• High school diploma or general education degree (GED); and a minimum of one year of experience as a Foreman or similar position.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals;

• Ability to calculate figures and amounts such as, proportions, percentages, area, circumference, capacity, volume and crew KPI metrics;

• Must possess valid driver’s license with no DWI / DUI convictions within the previous five years. This period is reduced to two years if the applicant has evidence of completing Provincial -certified rehabilitation course provided there are no additional moving violations in this two-year period.

• Demonstrated supervisory ability, skills, and potential. Exhibit aptitude and desire for management, employee development, and the ability to motivate others;

• Willing to travel overnight and work varied hours when necessary, or surrounding area.

• Must enforce and comply with Company policies including but not limited to a Drug and Alcohol-Free Workplace, and prohibition of harassment, discrimination, and retaliation.

• Embrace core values of the Company.

Time Allocation (per week) (for guidance only):

• Field Time (minimum): 80% including:

o In tow with Crews: 50%.

o Audits (Retention, Safety, Quality, Productivity): 30%.

• Administrative/Operational Logistics: 20%.

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand and walk. They must have full range of mobility in upper and lower body. The employee is frequently required to sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk; hear. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.

Work Environment:

While performing the duties of this job, the employee may routinely handle and/or apply preservatives, coatings, and/or other chemical substances. The position regularly works in outdoor conditions that include inclement weather, heat and humidity, cold and freezing temperatures, and exposure to poisonous plants, insects, and allergens. The employee may also be exposed to energized electrical equipment and will be required to take appropriate precautions. The noise level in the work environment is usually moderate with short periods of loud noise exceeding 85 decibels.

Travel:

Varies by customer and/or location and can include frequent Monday through Saturday overnight travel throughout one or more Provinces. Extended work weeks and additional hours are probable during peak work periods or for specific jobs. Must maintain consistent attendance record and be available for work Monday through Friday and sometimes weekends as needed.