Consultant, Legal Operations in Toronto, Ontario

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

What you’ll be doing

The Legal Operations, Consultant will report into the Senior Director, External Global Legal Services and assist the Senior Manager, Legal Operations in managing and maintaining oversight of CIBC’s panel law firms and legal Third Party Vendors in order to comply with internal compliance and external regulatory requirements. Utilizing a strong skill set in financial reporting, project management and a broad based knowledge of third party governance, data and records management you will play a critical role in supporting Legal’s global responsibility for how external legal services are delivered, managed and sourced.

You will be focused on risk and compliance management and assist the Senior Manager with the oversight, tracking and reporting of Global Approved Counsel, Bank USA Special Counsel and TPVs, globally.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

• Risk Assessment & Mitigation- You will focus on evaluating and conducting regular threat risk assessments of law firms in order to identify deficiencies and/or risks and to work with the Third Party Governance Office (TPGO) and other internal control groups (e.g., Privacy, Information Security, Data Centre Management) to evaluate and mitigate operational and potential reputational risk.

• Supporting Senior Managers & Cross functional teams- Ensuring that TyMetrix critical data elements comply with enterprise data governance framework; monitoring and updating the records management of the global external spend data warehouse; updating law firm information and assessments in the COUPA Risk module. Managing the compliance reporting and risk assessments for all USA Special Counsel, Approved Counsel and TPVs. In addition, you will also assist the Senior Director of External Global Legal Operations with managing the collection, reporting and updating of information as it relates to law firm information security breaches and events, including post security incident follow up and reporting requirements as required by Information Security, Incident Management, TPGO and Group Operating Risk Management (GORM) groups.

• Analytics & Reporting- Completing quarterly performance and risk evaluation for approved counsel, special counsel firms and legal TPVs as required. Completing TPGO Re-Segmentation Activities, including COUPA assessments, conducting evaluation activities and vendor information updates including the collection and validation of required artifacts (SOC2T2, Disaster Recovery Plans, Insurance Certificates, Cloud Computing, Data Destruction Certificates for the onboarding of any law firms into Coupa Risk module). Assisting with the collection and tracking of annual law firm Information Security Requirement (ISR) Attestations, ISR reporting, collection of supporting law firm ISR artifacts and Legal Information Security Risk Assessments, including updating Coupa Risk ratings as required. Co-ordinating with the Information Security Group, ISR evaluations and assessments of newly onboarded law firms. Assisting, when necessary, with any law firm ISR remediation efforts following security breaches.

• Records Management- Assisting with annual data management segmentation pertaining to critical data elements in TyMetrix. Identifying all records under their custody and ensuring they are stored in an approved Records Repository and confirming with the Records Repository Committee (RRC) that all records are properly updated and identified in the Record Inventory Tracker. Labeling Records as required by the Records Repository (e.g., Record Labels in SharePoint). Conducting annual reviews of approved counsel data and records to ensure that inactive records are properly classified as inactive. Collaborating with the RRC to identify Records for destruction. Providing Senior Director with annual recommendations as to which records to be destroyed. Liaising with law firms and TPVs to ensure CIBC data and records are destroyed.

Who You Are

• You put our clients first . You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.

• You can demonstrate a minimum 5 years’ experience in a legal operations or project management role either in a financial or legal support function. It’s an asset if you have experience with legal project management, financial reporting, compliance oversight, third party governance, relationship management, training and education, alternative fee arrangements, legal marketplace convergence strategies.

• You understand that success is in the details. You notice things that others don’t. Your critical thinking skills help to inform your decision making.

• You act like an owner. You thrive when you’re empowered to take the lead, go above and beyond, and deliver results.

• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You’re confident in your ability to communicate detailed information in an impactful way.

• You’re driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.

• Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 20th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Operations, Communication, Contracts, Documentations, Interpersonal Communication, Law Firms, Legal Consulting, Legal Operations, Legal Practices, Legal Project Management, Management Reporting, Negotiation, Report Writing, Researching

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities – a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.