JOB DESCRIPTION

Title: Manager – EM Volunteers and PDA Operations

Employee Working Location: Partially Virtual / Hybrid (Manitoba)

Employment Status: Permanent Full-time

The Canadian Red Cross (CRC) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada’s Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

In this role, you will:

• Provide daily management of EM volunteer and PDA activities, ensuring strategic alignment against workplans as well as regional and national direction.
• Coordinate with internal teams and external stakeholders to enhance program effectiveness.
• Collaborate with Relief Operations to ensure coordinated volunteer management
  and, as required provide support for large-scale activations.
• Ensure financial compliance with funding agreements, operational budgets and reporting requirements.
• Set team performance objectives, establish workplans, monitor performance, resolve conflict, and provide coaching.
• Contribute to budget planning, operational plans, and proposal development.
• Analyze team performance to improve operations, set objectives and implement action plans.
• Monitor compliance with service standards, legislation, and CRC policies; recommend mitigations.

What we are looking for:

• Qualifications include a minimum of 4 years of experience and a 3-year college diploma or university degree.
• Individual is required to reside in or be prepared to relocate to Yukon.
• Supervisory or management experience including volunteer engagement with an ability to manage performance, resolve conflicts and engage employees.
• Strong program/service management skills, including needs assessment, issue and opportunity identification, planning, implementation, monitoring.
• Knowledge of performance measurement, impact evaluation, and data analysis to assess program effectiveness.
• Proficiency in standard computer applications (Microsoft Office Suite).
• Ability to influence others with shared interests, gather perspectives, understand needs, and present information to reach consensus, often in somewhat sensitive situations.
• Fluency in English is required; French is an asset.

Working Conditions:

• Will be working primarily in an office environment when not deployed to an emergency response operation.
• Some domestic or international travel in generally safe environments.
• Some travel by vehicle may be required. A valid driver’s license is required.
• As we work with and support people (managers, colleagues, beneficiaries/customers, volunteers, donors and external partners) and communities in Canada and around the world, applicants whose first language is not English may be required to perform the responsibilities of the role in English.
• Eligibility to work in Canada. At this time, we welcome applications from candidates eligible to
  work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).