JOB DESCRIPTION

Title: Senior Project Manager – People Services

Employee Working Location: Partially Virtual / Hybrid within Canada

Employment Status: Temporary Full-time (12 Months)

The Canadian Red Cross (Red Cross) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada’s Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

In this role, you will:

• Define project objectives, scope, and execution of the HumaniT roadmap which is a technology platform in support of CRCvolunteers and in alignment with strategic organizational goals.
• Develop and maintain project plans, timelines, resource allocations, and budgets, managing dependencies and critical paths.
• Lead project execution or guide process in support of service lines or team accountable for program, ensuring deliverables meet scope, timeline, and financial targets.
• Identify, assess, and mitigate project risks with proactive contingency planning.
• Manage scope changes, assess impacts, and provide recommendations to senior leadership.
• Facilitate stakeholder engagement, ensuring alignment, issue resolution, and decision-making.
• Oversee change management efforts to ensure smooth adoption of project outcomes.
• Ensure compliance with governance frameworks, project management standards, and organizational policies.

What we are looking for:

• A minimum of 6-9 years experience and a 3-year college diploma or university degree in project management, business administration or similar and/or an equivalent combination of education and experience. Requires expertise in a specialized discipline or broad experience across fields, along with an understanding of interconnections between processes and business units.
• Project management institute (PMI) certification or equivalent is required.
• Advanced skills in project management tools and methodologies across the full project cycle.
• Demonstrated experience in defining and executing on change management plans to ensure user adoption and sustainment of project outcomes
• Ability to facilitate multiple stakeholders to achieve consensus, issue resolution, and decisions on complex issues with conflicting perspectives.
• Proficiency in Microsoft Office applications (Word, Outlook, Excel, PowerPoint) and SharePoint and project management information systems (Jira, Microsoft Planner, Project Operations, etc.).
• Communication and influence skills to gather perspectives, understand needs, and present information to reach consensus, often in somewhat sensitive situations.
• Ability to identify and assess potential risks that may affect project outcomes by developing risk mitigation strategies and contingency plans to minimize the impact of risks.
• Fluency in English is required; French is an asset.

Working Conditions:

• Ability to adapt to frequent and often urgent changes in priorities, and make decisions under pressure, work at an unpredictable pace.
• Work will be conducted in an office-like setting and may require travel to safe locations, limited exposure to adverse conditions.
• In a large-scale emergency, where staff numbers are compromised or additional resources are required provide disaster relief and/or emergency field operational support.
• Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements