JOB DESCRIPTION

Title: Specialist, Strategic Reporting

Employee Working Location: Partially Virtual / Hybrid (Canada)

Employment Status: Permanent Full-time

The Canadian Red Cross (Red Cross) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada’s Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

Reporting to the Senior Manager, Planning and Business Management – Humanitarian Services, the Specialist, Strategic Reporting plays a key role in enabling data-informed decision-making and strategic alignment across the organization. This role supports the design, implementation, and continuous improvement of planning and reporting frameworks, ensuring timely, accurate, and actionable insights are available to leadership and operational teams. The Specialist collaborates across departments to enhance performance monitoring, identify trends and risks, and contribute to strategic initiatives. They support the development of tools, templates, and processes that strengthen organizational planning, reporting, and accountability.

In this role, you will :

• Support or contribute towards the successful implementation program or service activities by supporting internal coordination, assessment, situational awareness, communication, and service delivery.
• Support the implementation of specialized programs, services, and initiatives that align with organizational goals and industry best practices.
• Support operational and program planning through the assessment and analysis of needs, identification of gaps in existing
  capacities, and working with internal and external stakeholders to identify areas for engagement and/or advocacy.
• Represent and speak to their area of expertise in presentations to internal and external stakeholder and operational or
  programmatic discussions.
• Share specialized knowledge and provide practical support to colleagues and communities to strengthen collective
  understanding and effective delivery of the program or service.
• Produce quality materials, resources, and support to further internal and external understanding of service/program approach, methodology, and operations.
• Support quality assurance, compliance, and risk management efforts within program or service delivery.
• Maintain awareness of current practices, trends, and innovations in relevant fields and identify opportunities to integrate
  emerging knowledge into program design and delivery.
• Ensure adherence to established processes and procedures, proactively identifying opportunities for enhancement and
  escalating systemic challenges as needed.
• Contribute to operational and service line planning, analysis and reporting to support continuous improvement and decision
  making

What we are looking for :

• Qualifications include a minimum of 4-7 years experience and a 3-year college diploma or university degree in social services, psychology, emergency management, public administration, human services, social work, community or health studies and/or an equivalent combination of education and experience . May require technical certifications or professional designations.
• Experience applying community engagement principles, participatory approaches, and culturally safe practices.
• Proficiency in Microsoft Office applications (Word, Outlook, Excel, PowerPoint) and SharePoint.
• Ability to identify, investigate and analyze problems, identify root causes and risks, and apply technical, functional and
  organizational knowledge to develop solutions.
• Communication skills, diplomacy and empathy to interpret information and deliver advice, clarify client or stakeholder needs, offer solutions, and resolve escalations in new or somewhat sensitive situations.
• Ability to research, gathering information from credible sources, conducting literature reviews, and summarizing findings.
• Experience working with diverse communities, including Indigenous, rural, and underserved populations.
• Experience supporting program planning, implementation, and evaluation.
• Experience with monitoring and evaluation methods, including collecting and analyzing data to assess program impact.

Working Conditions :

• As we work with and support people (managers, colleagues, beneficiaries/customers, volunteers, donors and external partners) and communities in Canada and around the world, applicants whose first language is not English may be required to perform the responsibilities of the role in English.
• Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements