Customer Service Representative in Vancouver, British Columbia

Description

TEKsystems client is looking for an eager Customer Service Representative to join their growing team, and ensure customer satisfaction. This role is best suited for someone with 1+ year of call-center experience in the Vancouver area.

Responsibilities

• Manage a high level of customer service, while taking a high volume of incoming customer calls.

• Respond to customer inquiries, provide accurate information on product availability, pricing, service and process.

• Resolve issues related to deliveries and billings

• Maintenance of relevant attributes of material master and customer master

• Run queries and reports to support KPI and operation reports

Additional Skills & Qualifications

• 1+ year(s) of experience working in a call-center taking over 30+ calls per day.

• Effective written and verbal communication skills.

• Sense of urgency, ability to multitask and work in a fast-paced environment

• Strong attention to detail, organizational, and follow-up skills

• A positive attitude and willingness to learn

Pay and Benefits

The pay range for this position is $26.00 – $28.00/hr.

Workplace Type

This is a hybrid position in Vancouver,BC.

À propos de TEKsystems:

Nous sommes partenaires dans la transformation. Nous aidons les clients à activer des idées et des solutions afin de profiter d’un nouveau monde d’opportunités. Nous sommes une équipe solide de 80 000 personnes, nous travaillons avec plus de 6 000 clients, dont 80 % faisant partie du Fortune 500, partout en Amérique du Nord, en Europe et en Asie. En tant que chefs de file de l’industrie des services technologiques complets, des services aux talents et des applications du monde réel, nous travaillons avec des leaders progressistes pour favoriser le changement. C’est le pouvoir d’un vrai partenariat. TEKsystems est une société du groupe Allegis.

About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.