Customer Service with Sales

Job title:

Customer Service with Sales

Company

Select People Solutions

Job description

Do you enjoy solving problems and helping customers & clients find the perfect solutions? We’re looking for a Customer Service and Sales representative to join our clients team! In this role you’ll support their clients by providing product knowledge and identify solutions to help them run their operations smoothly.What’s in it for You?

• Potential for permanent placement
• Room to grow

Compensation & Hours:

• The rate of pay will be $18-$21/hr. based on experience
• Monday – Friday 8:00 am – 5:00 pm

Position Summary:

• Respond to customer inquiries through phone, email, and chat, offering expert advice and timely assistance
• Build and maintain client relationships by understanding their needs and providing proactive support.
• Help clients navigate product options, including tools, safety gear, material handling, and equipment
• Identify opportunities to recommend additional products and services that support their project needs
• Process orders, track shipments, and ensure prompt and accurate delivery of products
• Collaborate with the internal team to resolve any issues and maintain customer satisfaction
• Maintain detailed records of customer interactions using our CRM system

Required Qualifications:

• Proven experience in a customer service and/or sales role
• Strong communication skills and experience managing technical or complex customer enquiries
• An eye for identifying sales opportunities and recommending solutions that fit customer needs
• A proactive approach to problem-solving and a focus on client satisfaction
• Ability to manage multiple tasks and stay organized in a fast-paced environment

Right People. Right Seat.Exciting Job Opportunities in Lethbridge!#INDHM

Expected salary

$18 – 21 per hour

Location

Lethbridge, AB

Job date

Thu, 12 Sep 2024 01:00:47 GMT

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