ProViso Consulting
Job title:
Developer – Service Now
Company
ProViso Consulting
Job description
Story Behind the Need:
- Business group: GET – Service Management Technology
- We are the Service Management Technology (SMT) team under Global Enterprise Technology (GET). We utilize the ServiceNow tool to provide the enterprise ticketing system supporting the bank’s tracking of incident/problem/change management; service requests; asset management & configuration management etc.
- Project: ServiceNow Transformation Program is to enable all the ServiceNow applications like Incident, Problem, Change, Release, CMDB etc. in a new instance with utilizing and sticking to Out of the Box features and avoid customizations. This will enable quicker upgrades, maximum utilization of OOTB features and meet regulatory requirements.
- Reason: Additional
Candidate Value Proposition:
- The main function of a Developer is to design, develop, and implement applications using general languages and technologies (e.g. – JavaScript, HTML, CSS, Angular, REST and SOAP Integrations) to support business requirements on the Service Now platform.
Typical Day in Role:
- Analyse highly complex business requirements; generate technical specifications to design or redesign complex software components and applications
- Act as an expert technical resource for modeling, simulation and analysis efforts
- Leverage industry best practices to design, test, implement and support a solution
- Assure quality, security and compliance requirements are met for supported area
- Be flexible and thrive in an evolving environment
- Adapt to change quickly and adjust work accordingly in a positive manner
Candidate Requirements/Must Have Skills:
- 10+ years’ of experience required as an IT developer.
- Hands on experience in designing, developing and successful deployment of large scale projects from end-to-end
- Hands on experience in working on the Service Now platform ITSM Modules (i.e. Service Catalog, Incident, Problem, Change, Release, Knowledge, Service Operations Workspace etc.
- Hands on experience in working on the Service Now platform as a developer using ACL’s, Business Rules, Client Scripts, UI Actions, Rest and SOAP.
- Overall- 3-7 years of JavaScript and ServiceNow development
Nice-To-Have Skills:
- Hands on experience in following the iterative and agile SDLC
- Experience in Agile/Waterfall in large organization is preferred.
- ServiceNow CAD Certification, Service now ITSM Implementation specialist certification is an asset
Soft Skills Required:
- Good verbal communication skills
- Ability to analyse complex situations.
- Ability to present to stakeholders.
- Is a good team player.
Education:
- Bachelor’s degree in a technical field such as computer science, computer engineering or related field required or experience in the related field
- ServiceNow admin, ITIL, training or certification
Best VS. Average Candidate:
- ServiceNow CAD or ITSM specialisation certification is great to have. Experience in ServiceNow for more than 5 years and has worked on ServiceNow transformation project.
Candidate Review & Selection
- 1st round – teams – 1 hour – HM + Panel (Technical)
Job Details12485Contract3 monthsToronto
Expected salary
Location
Toronto, ON
Job date
Thu, 03 Oct 2024 22:48:54 GMT
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