Digital Experience Librarian

jobsnearcanada.com

Digital Experience Librarian
Library – Info Tech Services
Posted: November 18, 2025
Deadline to Apply: Thursday, December 18, 2025

Located in downtown Toronto, the largest and most culturally diverse city in Canada and on the territory of the Anishinaabeg, Haudenosaunee and the Wendat Peoples, Toronto Metropolitan University Libraries invites applications for a full-time career stream (i.e. continuing) position of Digital Experience Librarian at the rank of Librarian I or II, effective March 1, 2026, subject to final budgetary approval.

Applications from candidates who self-identify as members of one or more of the equity-deserving groups recognized at TMU, are particularly encouraged and such candidates are encouraged to self-identify through our Applicant Diversity Self-ID questionnaire at the time of their application in the recruitment portal noted below.

The successful candidate will enhance Toronto Metropolitan University Libraries online presence through user-focused improvements that support resource discovery and academic research services. As part of the TMU Libraries’ Information Technology Services Department, this role emphasizes collaboration with various librarians, library departments, and the University’s central Information Technology Department to maintain and improve web projects, implement new designs, and optimize user experiences. The incumbent will also advise on best practices for usability, accessibility, and emerging web technologies while actively contributing to library-wide digital initiatives.

Key responsibilities include managing and transforming web content, improving workflows, conducting usability studies, analyzing usage data, and providing documentation and training for the content management system and online library tools. TMU Libraries supports Open Initiatives such as open access, open education, etc. at the University. The Digital Experience Librarian will assist with managing the Libraries’ open publishing platform and tools and will liaise with faculty and librarians to provide training and support. Additionally, the librarian will collaborate with faculty and librarians to develop and maintain web-based Scholarly, Research, and Creative (SRC) initiatives.

The Libraries IT Services Department falls under the direction of the Associate Dean of Libraries for SRC. This role may involve liaison work which includes providing expertise in discipline-specific reference, research consultation, library instruction, collection development and collaborative support of academic programs within the team of liaison librarians. Librarians actively contribute to providing research assistance through both in-person and virtual service points, and may occasionally be required to work non-standard hours, including weekends and evenings. Career Librarians are also expected to participate in library and university committees and engage in professional development and/or scholarly research and creative activities.

Candidates must be a graduate of an accredited library school with a MLS/MLIS/MISt degree or acceptable ALA recognized equivalent. In addition, the candidate must present evidence of the following:

Relevant experience in an academic, public, government, or corporate setting.
A commitment to our values of Equity, Diversity, and Inclusion as it pertains to service, teaching, and scholarly research or creative activities, including a demonstrated ability to make learning accessible and inclusive for a diverse population.
A commitment to collaboration and collegiality and a strong focus on service to students, faculty and staff.
Excellent problem-solving and time-management skills and ability to operate effectively while balancing competing priorities.
Motivation to proactively identify work to be completed, and ability to prioritize and shift gears throughout the academic year cycle.
Strong written, verbal and interpersonal communication skills.

Digital experience:

Demonstrated expertise in digital services management including optimization, usability, accessibility, and digital initiatives.
Proven project management skills with a demonstrated history of implementing complex projects on time and within scope.
Experience in monitoring and assessing emerging digital technologies and their application in a library setting.
Experience in developing, implementing, and applying web style guides and branding standards in a collaborative environment.
Demonstrated skill in conducting usability studies (planning, execution, analysis) in a variety of digital environments and applying findings to improve user experience.
Experience with digital content migration, maintenance, and implementing tooling / strategies for managing and transforming content.
Proven ability to develop clear documentation and deliver effective technical training to diverse staff groups on library content management systems and online tools.
Thorough knowledge of current web accessibility standards and best practices for usability.
Demonstrated troubleshooting and technical support experience with WordPress or similar content management / publishing platforms.
Proven ability to collaborate with faculty and librarians on the development of scholarly projects on various online platforms and provide training on content management and publishing platforms.
Strong interdepartmental liaison skills and experience aligning digital projects with broader institutional IT goals.

Preferred experience:

Experience with collection development.
Experience developing and delivering instructional programming.
Proficiency with instructional technologies.
Demonstrated understanding of the Framework for Information Literacy for Higher Education.
Flexibility and creativity in adapting to evolving staffing, liaison models, and emerging technologies.

Our committee recognizes that professional librarians have varying career paths and that career interruptions can be part of an excellent career record.

The location of work for this position will be the TMU Downtown Campus.

This position falls under the jurisdiction of the Toronto Metropolitan Faculty Association (TFA) [www.tfanet.ca]. Visit us at www.torontomu.ca/faculty-affairs to access the TFA collective agreement and a summary of TFA benefits.

The salary ranges for Librarian I and Librarian II are as follows and salary will commensurate with qualifications:

Librarian I: $78,586.69 to $116,905.82 per annum.

Librarian II: $87,679.38 to $183,152.46 per annum.

Working at TMU
Serving a highly diverse student population of over 45,000, TMU offers over 100+ undergraduate and graduate programs built on the integration of theoretical and practical learning. Distinguished by a professionally focused curriculum and a strong emphasis on excellence in teaching, research and creative activities, TMU is a vibrant, urban university known for its culture of innovation, entrepreneurship, community engagement and city building, reflected in its award-winning architecture.

At the intersection of mind and action, TMU is on a transformative path to become Canada’s leading comprehensive innovation university. Our new academic plan, Transformative Futures, offers an exciting roadmap towards our ongoing pursuit of academic excellence and to addressing the complex and evolving challenges of our time.

At the heart of TMU’s remarkable achievements and its ambitious aspirations are its students, faculty and staff. Committed to a people first culture, the university prides itself on offering exceptional benefits and perks, celebrating the achievements of its faculty and staff and maintaining its unwavering commitment to equity, diversity and inclusion, including its ongoing commitment to Truth and Reconciliation, confronting Anti-Black Racism and accessibility for persons with disabilities. Among its many recognitions include being ranked number one on the Forbes list of Canada’s Best Employers for Diversity. We invite you to explore employment at TMU as well as our community of diverse faculty and staff networks.

Toronto Metropolitan University Libraries
A vibrant and innovative centre of exploration, research, creation and learning, TMU Libraries are positioned at the core of the University’s academic, research and community engagement goals. The Libraries support a diverse community of learners and instructors, researchers and scholars, and community experts and entrepreneurs, and are hubs of interdisciplinary Scholarly, Research and Creative (SRC) activities. The dedicated team of more than 100 talented individuals supports a growing academic community, including new campuses and international students. In addition to our main campus Library, TMU Libraries includes a Law Library, and Bikram S. Dhillon and Family Medical Library. TMU Libraries provide crucial academic learning, creation and research resources, programs, services and spaces. Its unique blend of expertise and programming, coupled with access to leading edge technology and an array of information resources, fosters a rich academic environment, supporting the University’s complement of degree programs, and advancing research and discovery, and community outreach and engagement.

How to Apply
Applicants must submit their application online via the Recruitment Portal [https://hr.cf.torontomu.ca/ams/faculty/] by clicking on “Start Application Process” to begin. Applications, consisting of the following, must be received by December 18, 2025:

a letter of application;
a curriculum vitae;
names and contact information of three individuals who may be contacted for references.

Please note that all qualified candidates are encouraged to apply; however, applications from Canadians and permanent residents will be given priority, in accordance with Canadian immigration regulations.

At Toronto Metropolitan University, we believe that diversity of knowledge, worldviews and experiences that come from membership in different groups, is fundamental to innovation, teaching and scholarship and that our students are best served by faculty and librarians who reflect the diversity of TMU’s student body and the community in which TMU is situated. To ensure representation of the excellent talent in Canada, we are particularly interested in applications from members of historically disadvantaged and marginalized groups including: First Nations, Métis and Inuit peoples, Indigenous peoples of North America, Black-identified persons, other racialized persons, persons with disabilities, and those who identify as women and/or 2SLGBTQ+.

Contacts
Any confidential inquiries about the opportunity can be directed to the Librarian Appointment Committee (LAC) Chair Lei Jin at leijin@torontomu.ca.

Candidates who belong to one or more of the equity-deserving groups recognized at TMU are welcome to connect with Debbie Thompson [debbie.thompson@torontomu.ca], Executive Director, Office of the Vice-President, Equity and Community Inclusion [www.torontomu.ca/equity].

Indigenous candidates who would like to learn more about working at Toronto Metropolitan University are welcome to contact James McKay, Indigenous Human Resources Lead at indigenous@torontomu.ca.

For any confidential accommodation needs in order to participate in the recruitment and selection process and/or inquiries regarding accessing the Recruitment Portal, please contact vpfa@torontomu.ca.

To help us track our recruitment effort, please indicate in your cover/motivation letter where (jobsnearcanada.com) you saw this job posting.