Donor Engagement Officer, Planned Giving

At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971.

The Planned Giving Officer is a member of the Philanthropy Fundraising team. They develop and implement the planned giving communications and stewardship program, managing planned giving marketing initiatives and providing a holistic approach to integrate the planned giving outreach activities to grow year after year the planned giving portfolio and income. The Planned Giving Officer oversees relationship management of key internal and external stakeholders to ensure a steady flow of confirmed, prospective, and retained planned giving donors.

MSF Canada is looking for someone to:

• Be the first point of contact for Planned Giving inquiries at MSF
• Build and nurture long lasting donor relationships
• Support and build Planned Giving events and awareness strategies
• Collaborate with other fundraising teams to identify warm leads
• Offer regular reports and data maintenance for Planned Giving and other MSF Fundraising teams collaborating with Planned Giving

The successful candidate will bring MSF Canada:

• Experience with managing a donor portfolio, including managing relationships with 3rd party vendors, and external relationships such as Financial Advisors
• Experience in customer service and ability to prioritize client/customer/donor requests
• Strong database management skills and experience in fundraising software
• Demonstrated commitment to professional ethics and safeguarding client/customer/donor confidentiality at all times
• Demonstrated experience in fundraising, marketing, communications, or a related field
• Proficiency with MS Office Suite (Word, Excel, PowerPoint), Asana, and content management systems
• Fluency in English
• Proficiency in French is highly preferred

A detailed job description is available HERE.

MSF Canada will provide:

• Starting 4 weeks’ of vacation per year
• Access to an Employee and Family Assistance Program (EFAP)
• Flexible work hours and a hybrid working model (minimum 40% in office)
• An accessible open concept, shared office space with bookable workstations (consisting of sit/stand desks, swivel chair, laptop with dock and double monitors) and various sized meeting rooms
• A commitment to incorporating equity, diversity, and inclusion in everything
• 5% RRSP contributions (no employee matching required)
• Health Spending Account
• Lifestyle Spending Account
• Group insurance (Life, Dependent Life, AD&D)
• Peace of Mind plan (prescription drugs, accidental dental, hospital care, etc.)
• Annual professional development budget
• A positive and innovative office culture is based on core values of humanity, integrity and results

Applications will be accepted until 9:00am EDT on Monday, 27 October 2025

Salary Grade: Level 14 – $70,676 in starting year