Employee Relations Consultant in Montreal, Quebec

Job Profile Summary:

Reporting to the AVP, Employee Relations North America, the Employee Relations Consultant provides investigative and consultative services on job-related issues to facilitate resolution internally, thereby minimizing company liability and third-party complaints. The team supports our Canadian, United States, and European geographies, ensuring alignment with Manulife’s mission to make decisions easier and lives better. We foster a collaborative and supportive team environment focused on professional growth and effective problem-solving.

Job Profile Description:

Manulife is a leading international financial services provider, committed to helping people make decisions easier and lives better. Join us to help shape a future you believe in and discover the endless possibilities for your career.

JOB DESCRIPTION

Role Type : Individual Contributor

Primary Responsibilities:

• Lead and manage investigations, including harassment, discrimination, EthicsPoint, conflict of interest complaints/issues, and any other matters of a highly sensitive nature.

• Provide consultative support to HR Partners and people leaders regarding work-related challenges such as performance management, disability management, HR policies and practices, legislative requirements, and restructuring activity.

• Ensure involuntary employee terminations comply with legal requirements, partnering with the legal team as necessary.

• Offer expert advice on employee relations and policies/practices/procedures interpretation to HR Business Partners and leaders.

• Support strategic initiatives in collaboration with business stakeholders to drive organizational goals.

Required Qualifications:

• Extensive experience with HR policy-related investigations.

• Demonstrated knowledge of dispute resolution methodologies, procedures, and techniques (e.g., mediation).

• Proven Employee Relations experience, ideally with broader HR generalist or business leader exposure.

• Experience and demonstrated proficiency in dealing with people leaders at all levels in the organization, including senior leadership.

• Strong ability to influence and maintain objectivity in sensitive situations. Excellent conflict management skills.

• Exceptional verbal and written communication skills, with proficiency in report writing.

• In-depth understanding of employee relations principles and employment law in relevant geographies.

#LI-Hybrid

Tentang Manulife dan John Hancock

Manulife Financial Corporation adalah penyedia layanan keuangan internasional yang membantu memudahkan keputusan dan membuat hidup lebih baik bagi nasabah. Untuk mempelajari lebih lanjut tentang kami, kunjungi https://www.manulife.co.id .

Manulife adalah Perusahaan dengan Kesetaraan Kesempatan Kerja

Di Manulife/John Hancock, kita merayakan keragaman. Kita berusaha menarik, mengembangkan, dan mempertahankan tenaga kerja yang sama beragamnya dengan nasabah yang kita layani dan untuk mengembangkan lingkungan kerja inklusif yang menerima kekuatan budaya dan individu. Kita berkomitmen untuk melaksanakan rekrutmen, retensi, peningkatan, dan kompensasi secara adil, dan kita mengatur semua praktik dan program tanpa adanya diskriminasi. Baik itu diskriminasi karena ras, keturunan, tempat asal, warna kulit, asal etnis, kewarganegaraan, agama atau keyakinan agama, kepercayaan, jenis kelamin (termasuk kehamilan dan kondisi terkait kehamilan), orientasi seksual, karakteristik genetika, status veteran, identitas gender, ekspresi gender, usia, status pernikahan, status keluarga, disabilitas, maupun alasan lain yang dilindungi oleh hukum yang berlaku.

Menyediakan akses hubungan kerja yang adil merupakan prioritas utama kita. Seorang perwakilan Human Resources akan bekerja dengan pelamar yang meminta akomodasi yang wajar selama proses lamaran kerja. Seluruh informasi yang dibagikan selama proses permohonan akomodasi akan disimpan dan digunakan dengan cara yang sesuai dengan hukum dan kebijakan Manulife/John Hancock yang berlaku. Untuk meminta akomodasi yang wajar dalam proses lamaran kerja, silakan hubungi [email protected] .

Primary Location

Toronto, Ontario

Working Arrangement

Kombinasi

Salary range is expected to be between

$76,950.00 CAD – $138,510.00 CAD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.