Engineer I – Observability

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we’re in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

lululemon Engineering is dedicated to building secure, reliable, and performant products for our guests and partners. We embrace the philosophies of Agile, DevOps, and SRE to accelerate our development process and provide the most enjoyable, inclusive, and supportive work environment possible. We believe our journey is more fun when it is collaborative, as we focus on the future instead of the past. As an Engineer, you will work as part of a global team supported by our business and architecture partners to help us collaboratively develop and deliver industry leading technology solutions that drive lululemon’s business goals.

core responsibilities

As an Engineer, you will help form the core of our engineering practice at lululemon by contributing to all areas of development and operations (pre-production to production). You will be supported by a strong engineering group, and established engineering practices. You will be part of a production release team and may perform on-call support functions as needed. Having a DevOps mindset is the key to success in this role, as Engineers are commonly part of full DevOps teams that “own” all parts of software development, release pipelines, production monitoring, security and support.

• Take part in Agile ceremonies
• Perform engineering assignments using existing procedures and best practices
• Conduct research to aid in product troubleshooting and optimization efforts
• Actively monitor key metrics and report on trends
• Participate in our Engineering Community of Practice
• Contribute to engineering automation, management or development of production level systems
• Perform reliability monitoring and support as needed to ensure products meet guest expectations

qualifications:

• Completed Bachelor’s degree or diploma (or equivalent experience) in Computer Science, Software Engineering or Software Architecture preferred; candidates with substantial and relevant industry experience are also eligible
• 2 – 4 years of engineering experience
• College degree in computer science/engineering or related field.
• Minimum 4+ years of experience with Observability solutions (Datadog and Splunk).
• Minimum 2+ years of experience with rule and advanced logic creation for Observability.
• Proven history of delivering quality results on complex cross-functional projects.
• Analytical and problem-solving capabilities.
• Strong verbal and written communication skills. Must be able to communicate with a wide variety of audiences, both business and technical.
• Hands-on experience with Datadog APM, Infra, serverless, and RUM (Real User Monitoring) and Splunk for logging.
• Experience in migrating app servers, Observability solution agents, or rolling out mass updates using Ansible or Terraform.
• Hands-on experience in implementing and configuring an Observability solution in Kubernetes.
• Familiarity with high availability back-end systems and services.
• Demonstrated sense of ownership to plan, execute, and drive product deliverables to successful completion in a collaborative environment.
• Experience with agile development methodologies, Test Driven Development (TDD), and CI/CD is a plus.
• Ability to think innovatively and contribute to the success of products, processes, and customer experience.
• Excellent decision-making, communication, and collaboration skills.
• Knowledge of:
  • PII / CCPA / GDPR compliance
  • Enterprise Single Sign-On
  • Docker and Kubernetes
  • Atlassian Suite tools
  • Cloud Solutions (AWS and Azure)
• Terraform or Ansible

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

additional notes

Authorization to work in Canada is required for this role.

compensation and benefits package

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $105,800 – $132,800 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.

#LI-Onsite

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