Engineer – Level 3-Daily
Artech Information Systems
We are hiring for ALMT Support Analyst with one of our client based in Montreal, QCProject Duration: 12 Months Contract
Location: Montreal, QC Business Overview:
The Client Analyst (“Analyst”) is responsible and accountable for daily support and health of the production environment for multiple applications in ALMT Client. Such tasks include change, user request, incident, and problem management for the department. As required, functional support and user setup may be performed. The Analyst shall serve on a team which acts as the first point-of-contact (Level 1 and 2): the role will be to receive, to record, and to understand issues, to fix known issues, suggest improvements, route unknown issues to Level 3 support staff, and to then communicate the resolution to the requestor. Assist the user community to resolve technical issues. Coverage during weekend and off-hours are on an “as needed” basis.Required Experience:
Preferred Qualifications;
Thanks & Regards,
Kadir khan
Cell: (289)-608-9866
Email:
Montreal, QC
Thu, 27 Feb 2025 06:15:17 GMT
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