Field Service Installation Technician

Job title:

Field Service Installation Technician

Company

Steris

Job description

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.Summary:Do you thrive in a fast-paced environment where you can make a difference every day by solving complex problems and providing an exceptional customer experience? The Installer is a remote based employee, primarily working inside hospitals.Individuals with experience working in commercial/ residential kitchen installation, industrial installation, HVAC, Maintenance with Plumbing and Electrical experience, etc. are often successful in this role.This is a remote based Customer facing position. It is based out of Vancouver with travel to facilities throughout British Columbia. Occasional travel outside of British Columbia is possible.What you’ll do as an Installer:

• Install large medical equipment while collaborating with Installation Project Manager to schedule product installation in coordination with equipment delivery, Customer availability, and construction schedules.
• Prior to installation, verify rough-in dimensions and utilities are adequate to meet equipment specifications. Ensure doorways, elevators, and hallways are sufficient to allow equipment transport to installation site.
• Install large medical equipment, including, but not limited to uncrating, assembling, setting, or lifting product into place, and leveling.
• Must be capable of independent work.
• Complete service documentation electronically.
• Provide daily email updates to keep all parties informed and ensure timely service, hand off to local technicians and Customer satisfaction.
• Ensure Customer satisfaction through post-installation activities to include disposal of all associated packing and shipping crate material, ensuring equipment is wiped down and fingerprints are removed, and addressing any questions/issues before leaving the site.
• Utilize Customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures.

The Experience, Skills and Abilities Needed:Required:

• Must have High School Diploma or GED with 5+ years of relevant work experience, which may include vocational/ apprenticeship/ company training program or Associates degree in mechanical, construction or related installation content with 1+ year of related work experience.
• Must have a valid provincial driver’s license with acceptable record and must maintain all required vaccines.
• Ability to travel to the USA for training.
• Proficiency in computers and Windows software.
• Strong technical and troubleshooting skills, data entry skills with extreme attention to detail and organizational skills.
• Must be able to meet flexible schedules with early/late hours, based on Customer and business needs.
• Excellent time management skills and the ability to work independently without supervision.
• Must be able to be compliant with hospital/Customer credentialing requirements.
• Must be willing to train to complete specialty services, such as sterilizer cleaning and steam testing.

Preferred:

• Plumbing knowledge preferred.
• Electrical knowledge to include but not limited to understanding of 110VAC and 3 phase line connections preferred.

What STERIS offers:We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.Here is a brief overview of what we offer:

• Extensive hands on training and development
• Career progression path within STERIS
• Competitive pay and benefits
• Comprehensive health coverage plan
• 3 weeks vacation

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.STERIS strives to be an Equal Opportunity Employer.Req ID: 46935Job Category: Service/Technical ServicesLocation:Vancouver, BC, CA, V5K 0A1Workplace Type: Remote

Expected salary

Location

Vancouver, BC

Job date

Wed, 08 Jan 2025 01:36:43 GMT

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