Front of House Manager

Job title:

Front of House Manager

Company

Din Tai Fung

Job description

DIN TAI FUNG RESTAURANTSDIN TAI FUNG RESTAURANTS
Job Title: Front of House Manager
Location:1132 Alberni St, Vancouver, BC V6E 1A5
Compensation: $97,600-117,100 CADThe base salary or hourly wage range for this role will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. Range is not inclusive of potential bonus or benefits. Your recruiter can share more information about the salary range and other factors during the hiring process.Status: Full-TimeAbout Us:Din Tai Fung is a world-renowned Chinese restaurant specializing in Xiao Long Bao, or soup dumplings. Originally founded in Taiwan as a cooking oil retail business in 1958, Din Tai Fung was reborn as a steamed dumpling and noodle restaurant in 1972. Since its founding, Din Tai Fung has been acclaimed for its quality, standardization and service. The Hong Kong branch has been awarded a Michelin star five times. Din Tai Fung currently has over 170 locations in 13 countries worldwide.We are proud to offer competitive wages, hands-on training, extended health benefits, referral programs, and the opportunity to work at a world-class restaurant. We provide strong internal growth opportunities.JOB PURPOSE:Front of House Managers manage the restaurant on a day to day basis. Their focus is on the front of house operations, which consists of managing the brand, ensuring service meets the brand, managing inventories, controlling costs as it relates to product and labor to ensure budgets are met.JOB RESPONSIBILITIES:

• Sets a high standard of professionalism and excellence top all team members
• Collaborates with Front of House and Back of House teams to ensure smooth operations by attending Daily Camera Meetings
• Develops and implements effective staffing plans with their recruiting partners while keeping the labor budget top of mind
• Inspects all server sections and kitchen departments to ensure that they are ready for business, including cleanliness, organization of supplies, and readiness of staff
• Ensures that all opening and closing procedures are completed correctly and on time, and that daily checklists are completed accurately
• Maintains a clean and sanitary restaurant and is clear of any debris/trash in and outside of the restaurant
• Manages inventory effectively and minimizes waste and spoilage of all food products
• Maintains adequate stock of food, beverage, and supplies at all server stations
• Communicate effectively with guests and staff in a clear, concise, and respectful manner
• Develops and post staffing schedules within the established deadline
• Conducts job interviews and hire qualified staff to meet the needs of the restaurant
• Assists employees with completing all necessary onboarding and offboarding paperwork
• Guides and coaches employees to improve their performance
• Delivers training programs for Back of House staff to ensure that all employees have the skills and knowledge they need to succeed in their role
• Manages costs and restaurant operations to achieve budgeted sales and profit goals by developing strategies to reduce costs and improve profitability
• Supervises the opening and closing procedures of the restaurant to ensure that they are completed efficiently and effectively
• Reads, understands, follows and enforces the Employee Handbook, Training Guide, and Specific Departmental Standard Operating Procedures Manual including POS operations
• Ensurres compliance with licensing and hygiene, health and safety legislation
• Able to work all stations (both Front of House and Back of House positions) as needed

JOB REQUIREMENTS FOR FRONT OF HOUSE MANAGER:

• 1 –3 years related experience and/or training; or equivalent combination of education and experience
• Foodsafe certified (within 1 week of employment)
• Certification of culinary training or apprenticeship (including Red Seal Certificate) is an asset
• Flexible Work Schedule

• Managers are required to work a minimum of 5 days per week and 10 hours per day
• Schedule may vary based on business demands.
• Proficient in using email, Google Workspace, and Microsoft Office
• Positive and professional attitude
• Strong communication and ability to work cohesively with all levels of management, all departments, and all co-workers in a team
• Ability to stand for long periods of time
• Ability to perform job functions with minimal supervision, attention to detail, and speed

Note:This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor.Working Schedule:

• Number of Days: Must be available for 5 shifts per week
• Weekend Availability: Required
• Shifts: Day Shift or Evening Shift

Benefits and Perks:

• Extended health benefits
• Dental, Vision, and Life Insurance
• RRSP coming soon
• Employee Assistance Program
• Employee Meal Discounts
• Opportunities for growth; we love promoting within!

How to ApplyAfter successful completion of an application, you will receive a thank you email confirming your submission. The recruiting team will review your application and follow up with you should your profile align with our hiring needs.Job offers will be conditional on successful completion of a background check, which may include a criminal record check. Recipients of a conditional job offer will be required to consent to such a background check. All background checks and criminal record checks will be conducted in strict accordance with applicable laws. Din Tai Fung will not discriminate on the basis of any ground protected in applicable employment legislation, including but not limited to, in British Columbia, criminal or summary conviction unrelated to the intended employment.Job offers will also be conditional on provision of satisfactory evidence of the recipient’s legal authority to work in Canada for Din Tai Fung.PrivacyDin Tai Fung complies with all applicable privacy laws. Applicant and employee personal information will be collected, retained, used, and disclosed strictly in compliance with the British Columbia Personal Information Protection Act.A copy of Din Tai Fung’s Privacy Policy applicable to employees and potential employees is available upon request.AccommodationDin Tai Fung complies with all applicable human rights laws and provides reasonable accommodations for applicants and employees as required. If you require an accommodation in the job application or interview process, please contact .

Expected salary

$97600 – 117100 per year

Location

Vancouver, BC

Job date

Sun, 09 Feb 2025 08:45:59 GMT

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