IBM OpenPages Senior Delivery Consultant in MARKHAM, Ontario

Introduction

Joining the IBM Technology Expert Labs teams means you’ll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you’ll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best—running and growing their business. Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you apply passion to work that will positively impact the world around us.

Your role and responsibilities

As a Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions that align with your clients’ goals. In this role, you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you’ll collaborate with clients to optimize and trailblaze new solutions that address real business challenges.  If you are passionate about success with both your career and solving clients’ business challenges, this role is for you. To help achieve this win-win outcome, a ‘day-in-the-life’ of this opportunity may include, but not be limited to… Solving Client Challenges Effectively: Understanding clients’ main challenges and developing solutions that helps them reach true business value by working thru the phases of design, development integration, implementation, migration and product support with a sense of urgency . Agile Planning and Execution: Creating and executing agile plans where you are responsible for installing and provisioning assets, testing, migrating to production, and day-two operations. Technical Solution Workshops: Conducting and participating in technical solution workshops. Building Effective Relationships: Developing successful relationships at all levels —from engineers to CxOs—with experience of navigating challenging debate to reach healthy resolutions. Self-Motivated Problem Solver: Demonstrating a natural bias towards self-motivation, curiosity, initiative in addition to navigating data and people to find answers and present solutions. Collaboration and Communication: Strong collaboration and communication skills as you work across the client, partner, and IBM team.

Required technical and professional expertise

• Designing Governance, Risks and Compliance (GRC) solution using IBM OpenPages: A provable track record of conducting requirement definition and scoping sessions with the customer and designing their GRC solution using the IBM OpenPages platform.

• Planning, Documenting and Sizing IBM OpenPages Services: A provable track record of planning, documenting and sizing IBM OpenPages solutions including functional and implementation requirements that connect phases such as design, development, integration, migration and production support.

• Governance, Risks and Compliance (GRC) Expertise: Deep knowledge and experience with building GRC solutions and industry wide best practices.

• Leading Implementation Team: Experience in leading a team of Software engineers during the implementation and deployment of IBM OpenPages.

• IBM OpenPages configuration skills: Hands-on skills in defining architectures, configuring software, and implementing solutions using IBM OpenPages.

• Build credibility and client-centric skills: Skills and knowledge for building credibility with client stakeholders aligned with GRC solutions.

Preferred technical and professional experience

• AI Governance & Watsonx.gov Expertise: Experience working with a broad spectrum of AI Governance solutions, including IBM watsonx.gov

• Strategic planning and Execution: Drive business and technology strategies and initiatives into actionable roadmaps with clear direction on execution to ensure business value and ROI.

• Cloud technology implementation: Experience implementing cloud technology across complex projects.

• Agile methodology experience: Good understanding of Agile, collaborative methodology to design, configure, deploy, and maintain systems.