• Provide advice and guidance stimulating strategic thinking and planning, including continuous assessment of the PPM solution;
• Contribute to the strategic planning and implementation of the PPM solution and provide recommendations to improve the overall PPM Governance and to achieve more traceability and accountability across the organization;
• Manage the Operational Plan of the PPM solution
• Support the ongoing coordination work required for the Digital Transformation
• Evaluate the impact of implementing the new solution on CDI and develop a mitigation plan to address any potential issues.
• Communicate the progress of the implementation of the new solution to different CDI stakeholders
• Support the effort of the business process mapping within CDI and align them with the new solution
• Collaborate with stakeholders to review, analyse, and create detailed documentation of business processes across different sections and user needs at the operational and managerial levels.
• Support the effort of the requirements gathering sessions and  translate business needs into technical solutions
• Support the creation of detailed documentation for Jira workflows, screens, and automation.
• Suggests and assesses options for business process improvement and changes, to be aligned with Quantum (the New ERP &PPM solution), Customer Relationship Management (MS Dynamic CRM) and Jira cloud functionalities and capabilities.

Essential

A second-level university degree (Master’s degree or equivalent) in computer science, information technology, information management, or business administration, or a first-level university degree in combination with two additional years of qualifying experience.

Essential

• At least 7 years of experience in strategic planning and management in information management, including information security and information and communications technology.
• Knowledge of IT systems and architecture relevant to UN common system agencies.
• Proven managerial and expert experience in information management, including information security and
• information and communications technology.
• Proficiency in project management tools and techniques, including project planning, scheduling, and resource allocation.
• Excellent analytical and problem-solving skills with the ability to translate business needs into functional requirements.
• Strong communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.