International Student Advisor, Immigration

Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement.

We are one of Canada’s leading comprehensive universities and a Top Employer in Hamilton-Niagara. Brock has been ranked #3 as Canada’s Best Employers and top 10 as one of Canada’s Best Employers for Diversity compiled by Forbes and Statista. We are an inclusive, welcoming community that offers a wide range of unique career opportunities.

Ignite new possibilities for your career. Break through at Brock.

Post End Date:

October 8, 2024

Applications will be accepted until 11:59 PM on the Posting End Date.

About the Role:

Reporting to the Manager, International Student Supports, the International Student Advisor, Immigration is responsible for providing comprehensive immigration advice on a range of issues including study permits and visas, work authorization, post-graduate work permit, permanent residency, and compliance with immigration regulations to international students, visiting scholars, faculty, and staff. The Advisor will work in collaboration with a team of international student advisors to ensure international students are well-prepared for their student experience.

The International Student Advisor, Immigration will: 

• Provide regulated, accurate and timely, one-on-one, immigration information and advice on study permit/visa requirements, regulations, and procedures;
• Manage complex and escalated situations and cases involving students’ immigration status and how it relates and impacts their academic, social, and cultural needs;
• Liaise with Immigration, Refugees, and Immigration Canada (IRCC) on behalf of Brock students and visiting faculty;
• Act as the primary contact with external partners related to immigration, and settlement;
• Remain current with changing immigration regulations, policies, and procedures and disseminate relevant information to the international student and scholar population;
• Research and monitor immigration announcements and policy changes, providing recommendations to policy or practice to ensure the University remains in compliance;
• Collaborate with University leadership, faculty, and staff to identify and analyze emerging issues and opportunities;
• Lead the development and/or maintenance organization, promotion, and delivery of immigration workshops;
• Work in conjunction and collaboration with the Brock International team in order to maintain and enhance the services and programs;
• Assist with the on-boarding of new international students, by acting as a resource for international students and addressing their questions or concerns.

Key Skills and Experience:

• Undergraduate degree in a related field;
• A valid G class driver’s license and an acceptable driver’s abstract;
• Regulated Canadian Immigration Consultant (RCIC) designation with the College of Immigration and Citizenship Consultants (CCIC) or Regulated International Student Immigration Advisor (RISIA) Certificate;
• Relevant experience in international student advising, immigration law, or immigration advising in a post-secondary environment;
• Demonstrated knowledge of Immigration, Refugees and Citizenship Canada policies and regulations affecting international students and their family members;
• Knowledge of University governance, academic regulations and academic structure and program requirements;
• Proven ability to deal with sensitive and complex situations, ensuring confidentiality with information that has financial, political, regulatory and reputational implications;
• Strong communications skills (listening, verbal, written), relationship-management skills, and professional public speaking ability;
• Excellent interpersonal and consultative skills to provide advice and support to program participants from diverse cultural and linguistic backgrounds;
• High degree of initiative, and independent decision-making, critical thinking, judgment and decision-making skills.

Preferred or Asset Skills: 

• Experience working in post-secondary student programming; and
• Ability to speak multiple languages.

Salary and Total Rewards: 

• Job Grade K, Salary Scale ($57,400-$98,400);
• Target Hiring Range: $57,400-$62,000;
• This position includes full comprehensive benefits including tuition waiver.

We are committed to offering flexible work arrangements where possible as outlined in our Flexible Work Arrangement Policy. As a student-centered organization, all employees are required to work on campus as needed.

Brock University is committed to creating a respectful and equitable workplace. We strive to foster a culture of diversity and inclusion in our work and learning environments. We welcome applications from all qualified individuals and actively encourage applications from women, people with disabilities, members of the 2SLGBTQIA+ community, Indigenous Peoples, people who identify as Black, African and/or Caribbean, as racialized and/or as from ethnic and cultural minority groups, and other underrepresented demographic groups at Brock and in the Niagara region. Brock also recognizes intersectionality and the interconnected identities, histories, and experiences of these aforementioned groups.

We are committed to inclusive and barrier-free recruitment, and we accommodate the needs of applicants throughout all stages of the recruitment process, as outlined in our Employment Accommodation Policy and consistent with the requirements of the Ontario Human Rights Code. Please contact talent@brocku.ca if you require a disability related accommodation so we can ensure your participation needs are met.

Brock University does not use AI Technology at any stage of the recruitment process.

We appreciate all applications received. Candidates that are selected for an interview will be contacted.

Learn more about Brock University by visiting www.brocku.ca.

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