Lead Coordinator, Aquatics

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Job Type:

Employee

Duration in Months (for fixed-term jobs):

N/A

Job Family:

Athletic Operations

# of Open Positions:

1

Faculty/Service – Department:

Recreation and Varsity Sports, Campus Recreation and Facility Development

Campus:

Main Campus

Union Affiliation:

SSUO

Date Posted:

janvier 23, 2025

Applications must be received BEFORE:

février 03, 2025

Hours per week:

35

Salary Grade:

SSUO Grade 09

Salary Range:

$69 478,00 – $87 764,00

About Student Affairs :

Student Affairs is at the very heart of the student experience at the University of Ottawa. We recruit the very best future students, support them throughout their university years and leave them well-prepared for fulfilling careers and future studies. Our team of more than 600 dedicated staff provides the services that keep students happy, well and thriving as they pursue their ambitions. We help them apply and enroll for courses, we oversee 11 residences and an award-winning Dining Hall, we organize fun events and varsity sports activities, we run an innovative career development and experiential learning program and much more!

There’s nothing more rewarding than helping future generations reach their full potential at a world-class university. With our wide variety of career opportunities and professional development pathways, we’re sure that you’ll enjoy the experience as much as our students do.

Position purpose:

The incumbent is responsible for the creation, implementation, and supervision of all Recreation and Varsity Sports (RVS) aquatics related programming and services to various clienteles (internal and external) with a focus on revenue generation where appropriate. This includes the operational management of the aquatic center on campus, complementary related aquatic programs and accompanying human resources management. Due to the nature of aquatics, they ensure the safe running of aquatic facilities within the health and safety regulations required of the University of Ottawa pool.

Within the context of a unionized workforce, they ensure the application of the negotiated provisions of the CUPE 2626 — Lifeguards collective agreement and co-ordinate day-to-day operations. Administer the hiring, onboarding, scheduling and supervision of staff, including head-guards, lifeguards and aquatic instructors. Co-ordinate staff training requirements so that staff can respond confidently in emergency situations in accordance with Ontario law.

In this role, your responsibilities will include:

• Co-ordinate processes regarding pool operations to ensure the safety of the pool and equipment under their responsibility and see to provision of services related to activities taking place on site. Inspect facilities (pool, walkway, locker rooms, storage rooms, stands) and make necessary adjustments to comply with provincial and University regulations regarding hygiene, accident prevention and water safety.
• Develop and modify the lifeguarding manual and the staff training and evaluation guide, ensuring compliance with the CUPE 2626 — Lifeguards collective agreement.
• Ensure the management and archiving of records and report problems on water quality, mechanical failures, unusual temperature changes, serious accidents or incidents, and complaints regarding equipment, facilities and staff. Take immediate necessary action when situations present a risk for users (for example, broken equipment, unsafe pool, electrical outages, leakage or fire alarms) and contact Protection Services and Facilities when required.
• Provide the ADRFD with recommendations that help analyze the need of users with respect to facility and resource requirements. This would include the creation and oversight of the approved program budget.
• Oversee the recruitment, selection, training and evaluation of staff responsible for pool operations and of aquatic program instructors. Ensure that staff hold valid certification and credentials required, and maintains up to date tracking of related information, in compliance with the Ontario regulation on public pools (R.R.O. 1990, Reg. 565).
• Organize and co-ordinate training sessions, evaluation meetings and simulation exercises to ensure that aquatic staff remain on the cutting edge of new lifesaving techniques. Provide mentoring, experiential learning and guidance in the areas of issue resolution and incident and risk management.
• Plan schedules for all staff (head guards, lifeguards, instructors) according to weekly scheduling needs and Regulation 565 on Ontario public pools (R.R.O. 1990, Reg. 565). Take appropriate measures to replace staff in the event of illness or other factors beyond one’s control, and replace absent staff as needed.
• Ensure all employees are familiar with the HR management system (Workday) and oversees the bi-weekly payroll process for all operational section staff.
• Respond, support and resolve issues and challenges that surface in the aquatics community to support and engage a client centered approach to customer service that includes both internal and external clients. Address and manage behavior, resolving conflicts, managing risk and incident response while ensuring processes are consistent with University and GG Recreation policies and procedures.
• Collaborate and liaise with the Marketing and Communications sector to ensure quality promotion of programs. Develop program specific content and assist in maintaining the Aquatic sector’s social media and web presence. Prepare reports, publications and other written work as required and in collaboration with a shared service model.
• Responsible for the research, development, and coordination of aquatic programs based on market research including resource allocation and reporting. Co-ordinate CPR and first aid training for all GG Recreation and Varsity Sports staff (full and part time) where appropriate.
• Participate in the development and implementation of the GG Recreation strategic planning process and annual operational planning with special focus on Aquatics.
• Participate on or lead / chair workgroups, committees and team meetings. Represent the Aquatics unit and participate on various internal and external committees and projects that will further the goals of the university.

What you will bring:

• University degree or college diploma, preferably in sports administration, or equivalent experience supervising a Class A public pool
• Three years of experience interpreting, explaining and applying provincial regulations regarding Class A public pool management, particularly Ontario Regulation 565 on public pools
• Three years of experience managing day-to-day pool operations including emergency measures and archiving records required under provincial regulations
• Three years of human resources management, financial resources, team management and conflict resolution experience.
• Bilingualism — English and French (spoken and written)

Valid certification:

• National Lifeguard — Pool (within last two years)
• Swim Instructor (within last two years), Lifesaving Society
• CPR Level C (within last two years) and First Aid, AED (automatic external defibrillator)
• Swim Instructor (Advanced), Lifesaving Society
• Aquatic Management, Lifesaving Society
• Airway Management and Oxygen Administration, Lifesaving Society
• Instructor, First Aid (AED) / CPR (Level C), Lifesaving Society
• Aquatic Safety Auditor

Additional Assets

• Lifesaving Instructor, Lifesaving Society
• Examiner, Lifesaving Society Pool Operator, Level 1
• Aquatic Safety Inspector

Expected Other qualifications

• Experience working under pressure and organizing work to meet strict deadlines
• Ability to work independently and in a team, with interpersonal and communication skills
• Availability to work outside of regular office hours at peak periods (evenings and weekends), according to GG Recreation needs
• Experience using computer systems and software (Microsoft 365 applications, databases, email, internet), particularly, sports activity management software.

Key Competencies at uOttawa:

Here are the required competencies for all or our employees at uOttawa: 

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.

Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.

Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.

Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact hrtalentmanagement@uottawa.ca to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.

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