Legal Account Manager

Our state-of-the-art contact center supports our easyfinancial and easyhome brands across Canada! Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Canada’s Top Growing Companies, Waterstone Canada’s Most Admired Corporate Cultures. We’re also thrilled to be named aGreater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward.

Our National Contact Center is the heartbeat of goeasy’s culture! We support over 400 retail locations across Canada in helping our customers achieve their personal and financial goals through our specialized functional teams.

Why work for us?

• Competitive Monthly Bonus Structure
• State of the art office, with free Company Gym, Games Room
• Leverage our RRSP match and Employee Share Purchase Plan programs.
• Employee discounts on furniture, electronics, and appliances.
• Access 24/7 healthcare with Virtual Doctor Appointments.
• Personalize your benefits with a customizable package including options for 100% coverage.
• Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
• Celebrate properly, with your birthday off PAID! Along with 5 personal days and two weeks paid vacation.

For complete picture of total rewards please click here

A day in the life of a legal Account Manager:

• Educate all branches in assigned region as required on recovery techniques, legal process, and procedures.
• Staying organized and manage deadlines with all required legal and administrative duties
• Manage your region’s revolving monthly PCO inventory to review and flag as “pre-lit”/” legal”
• Manage recovery portfolio of written off loans through action and activity; Phone calls, text messages, emails, required legal action including service of legal documents
• Proceed with legal action on delinquent accounts through the Small Claim Court process

What we are looking for:

• 1-2 years of related experience in a similar role
• 1-2 years Collections experience (Asset)
• Post-Secondary education preferred (College or University)
• Full Driver’s License with access to vehicle
• Effective verbal, listening and written communication skills
• Exceptional organization and time management skills
• Ability to multi-task, self-motivate, and work independently
• Well versed in Microsoft Office/SharePoint (Excel, Word, Outlook)
• Ability to maintain confidential information
• Excellent interpersonal skills, and ability to work with people at various levels across the organization
• Detail oriented and demonstrated ability for accuracy

Diversity, Inclusion, and Equal Opportunity Employment:

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.

We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

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