Legal Enterprise Field Client Manager

About Us

LexisNexis legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

About The Role

Builds and maintains effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers at an assigned group of customer accounts that may include major strategic customers within a geographic or industry focus.

Responsibilities:

• Own retention, expansion, and cross-sell strategy across a portfolio of large law firms (up to 800+ lawyers), including major strategic customers.
• Consistently meet or exceed revenue, pipeline, and activity targets through disciplined account planning and execution.
• Develop and maintain a deep understanding of customer business models, financial drivers, legal workflows, and market challenges, and translate those insights into tailored growth strategies.
• Build trusted relationships with senior decision-makers, champions, and influencers across law firms, including partners, library leadership, innovation teams, and C-suite executives.
• Lead consultative, insight-driven sales engagements that uncover customer objectives and deliver differentiated LexisNexis solutions aligned to those priorities.
• Confidently articulate the value of generative AI and advanced legal technologies, connecting innovation to measurable business outcomes, efficiency gains, and competitive advantage.
• Independently design and negotiate customized, multi-product offerings and commercial structures to address complex client needs.
• Conduct regular executive-level status and strategy reviews to assess performance, identify opportunities, and align on long-term partnership goals.
• Collaborate closely with marketing, product, customer success, and other internal stakeholders to ensure a cohesive and high-impact customer experience.
• Maintain accurate, timely, and complete records in Salesforce (or equivalent CRM), ensuring full visibility across the sales cycle and forecast accuracy.
• Deliver compelling, insight-led presentations that clearly articulate ROI, value realization, and strategic impact.
• Capture, synthesize, and relay customer feedback to inform product strategy, roadmap priorities, and market positioning.
• Travel up to 25% to meet clients and attend industry events.

Qualifications:

• Law degree or prior legal industry experience is an asset, but not required.
• Proven success selling complex solutions into large, multi-stakeholder organizations.
• Strong working knowledge of generative AI, with the ability to apply AI concepts meaningfully in client conversations.
• Highly organized, self-motivated, and comfortable operating independently in a remote or hybrid environment.
• Demonstrated ability to collaborate cross-functionally and contribute to a high-performing, knowledge-sharing sales culture.
• Exceptional verbal, written, and presentation communication skills, including executive-level engagement.
• Confident, persistent prospector with a growth mindset and adaptability in a fast-evolving, technology-driven market.
• Experience using Salesforce or equivalent CRM platforms with disciplined data hygiene and forecasting practices.
• Deep curiosity about customer needs and a proven ability to convert insights into actionable recommendations.
• Ability to translate technical innovation into clear business value and measurable client outcomes.

Work in a way that works for you

We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees

Working for you

We believe in a healthy work/life balance. We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Comprehensive, multi-carrier health plan benefits
• Disability insurance
• Dependent care and commuter spending accounts
• Life and accident insurance
• Retirement benefits (salary investment plan/employer stock purchase plan)
• Modern family benefits, including adoption and surrogacy

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

Primary Location Base Pay Range: Canada-Gordon Baker Rd-Toronto $85,800 – $135,800 (CAD) and Total Target Cash Range for primary location in Ontario is 145,600 – 195,600 (CAD).

Base Pay Range in Ontario: $80,500 – $130,500 (CAD) and Total Target Cash Range is $137,500 – $187,500 (CAD).

Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

This posting is for an existing vacancy.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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