Manager, Privacy, Data & Controls

As the Manager of Privacy, Data, and Controls, you will be responsible for ensuring that our organization complies with data protection regulations and maintains the highest standards of data privacy. As a member of the Strategy, Governance and Controls team you will develop implement, and oversee processes and controls that protect sensitive information. This role requires a deep understanding of privacy laws, data management, and risk mitigation strategies.

position Responsibilities:

• Privacy Governance: Develop and implement privacy policies and procedures to ensure compliance with applicable laws and regulations (e.g., GDPR, CCPA).
• Data Protection: Oversee the management and protection of sensitive data, including personal and financial information.
• Risk Management: Identify, assess, and mitigate privacy and data security risks across the organization.
• Training and Awareness: Design and deliver training programs to educate employees about data privacy and security best practices.
• Privacy Incident Response: Develop and manage an incident response plan as it pertains to privacy to handle data breaches and security incidents effectively.
• Audits and Assessments: Conduct regular and adhoc audits and assessments to ensure compliance with privacy regulations and internal policies.
• Stakeholder Engagement: Collaborate with internal and external stakeholders, including legal, IT, and compliance teams, to address privacy and data security issues.
• Reporting: Prepare and present reports on privacy and data security metrics to senior management and regulatory bodies.

Required Qualifications:

• Bachelor’s degree in law, Information Security, or a related field.
• A master’s degree or relevant certifications (e.g., CIPP, CIPM, CISSP) is preferred.
• At least 5 years of experience in data privacy, data protection, or information security roles, with a proven track record of managing privacy programs.
• In-depth knowledge of Canada data privacy laws and regulations.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and interpersonal abilities.
• Demonstrated ability to lead manage projects, and drive organizational change.
• Ability to work in a fast-paced environment and handle multiple priorities effectively.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the Application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Primary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$84,375.00 CAD – $151,875.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.

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