Market Manager

Job title:

Market Manager

Company

MASALTO

Job description

Position: Market ManagerOperations DepartmentFreelance / Full timeHybrid work modalityAbout Us:For over 15 years, Corporate Stays has been the trusted leader in providing exceptional temporary housing solutions across Canada. We specialize in premium, fully furnished residences that cater to the unique needs of professionals, families, and individuals in transition. Our expert team takes a personalized approach, collaborating with each guest to find the perfect match in terms of size, location, amenities, and budget.Every Corporate Stays suite is meticulously designed by our company Casa Suarez and furnished to a five-star standard, offering the comforts and conveniences of home. With a vast network of over 10,000 suites in hundreds of cities, we can accommodate any requirement, whether it’s for business travel, employee relocation, insurance claims, or extended stays.Discover a place where comfort meets convenience, where temporary feels like home. Experience the Corporate Stays difference. Globally, a team of over sixty passionate corporate housing specialists and partners hand-pick and personally manage each property to ensure that guests are offered the very best. As a full-service corporate housing provider, CorporateStays.com offers guests complimentary concierge services and worldwide guest support to provide travellers with the perfect place to stay while away from home.Position Overview:We are looking for a dedicated and results-driven Market Manager to join our team. This individual will play a key role in supporting the acquisition of new properties, furnishing them, and managing the day-to-day operations. This includes overseeing the booking process, guest check-ins/outs, coordinating housekeeping services, managing reservations, and ensuring the highest standards of service and guest satisfaction.Key Responsibilities:

• Property Acquisition & Management:

Assist in identifying and acquiring new properties for the portfolio, ensuring they align with the company’s quality and service standards.
Manage the operations of multiple properties in the assigned market, including inventory management and resource allocation.
Oversee the furnishing of newly acquired apartments, ensuring they meet company standards for style, comfort, and functionality. * Guest Experience Management:Oversee guest check-ins and check-outs, ensuring a smooth and efficient process.
Coordinate with housekeeping teams to maintain the cleanliness and upkeep of properties.
Ensure guest satisfaction through prompt issue resolution and communication. * Reservations & Coordination:Manage property bookings and reservations, ensuring optimal occupancy rates.
Work with the team to implement pricing strategies and adjust rates based on market demand. * Team Coordination & Supervision:Supervise and coordinate with local staff, including housekeeping, maintenance, and front desk personnel.
Ensure all operational procedures are followed, and performance targets are met. * Market Analysis & Reporting:Conduct market research to identify trends and opportunities in the local rental market.
Provide regular performance reports to senior management, including occupancy rates, revenue generation, and customer feedback. * Collaboration with Internal Teams:Work closely with marketing, sales, and customer service teams to promote properties and ensure a seamless experience for our guests.Qualifications:

• Experience:

Minimum of 3-5 years of experience in hotel management, property management, or a related field. Experience in the short-term rental market or real estate is a plus.
Proven experience in managing teams and operations in a fast-paced environment. * Skills:Strong organizational, communication, and leadership skills.
Ability to prioritize tasks and manage multiple properties efficiently.
Familiarity with property management software and booking platforms.
Knowledge of the local market and customer preferences. * Education:A degree in Hospitality Management, Business Administration, Real Estate, or a related field is preferred. * Languages:Fluency in [languages required] is preferred.Additional Requirements:

• Must have a proactive attitude, with the ability to solve problems independently.
• Ability to work flexible hours, including weekends and holidays when required.
• A customer-centric mindset with a passion for delivering exceptional service.

Why Join Us:

• Be part of a growing company in a dynamic industry.
• Opportunities for professional development and career growth.
• Work in a fast-paced, rewarding environment where your contributions are valued.

Expected salary

Location

Canada

Job date

Wed, 20 Nov 2024 00:18:37 GMT

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