Mobile Crisis Response Counsellor

Job title:

Mobile Crisis Response Counsellor

Company

Southlake Regional Health Centre

Job description

Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.Job SummaryThe Mobile Crisis Response Counsellor will collaborate with other members of a multidisciplinary team to support individuals and families from the African, Black and Caribbean Community in crisis. This specifically trained clinician will provide a safe space for youth supported with cultural competence of the African, Black and Caribbean Community to ensure inclusion and anti- oppressive approaches in a healthcare setting while at the same time provide a rapid mental health crisis response to a youth in crisis.Primary ResponsibilitiesThe Crisis Response Counsellor will collaborate and respond to calls from community members working specifically with the Black and Black identifying youth community and their families. The Crisis worker will respond when appropriate by joining a clinician in the community working with the ABC Community youth, to address safety planning, determine risk and ensure a safe plan with the youth and family. The crisis worker will also provide culturally relevant assessment, triage and crisis intervention in the Emergency Department and assist with ensuring culturally responsive support tailored specifically for the youth in the community. The Crisis Counsellor will engage and support building collaborations with community partners ie. Police, EMS, community outreach in order to provide warm hand overs to our emergency department in regards to the MH crisis of the youth. The crisis response counsellor will endeavor to support warm hand overs to other emergency department crisis workers to support culturally sensitive approaches.Qualifications

• Masters of Social Work or equivalent relevant education and work experience required
• Registration in good standing with the appropriate College, to comply with licensing according to hospital professional practice requirements
• Reliable vehicle, appropriate vehicle insurance coverage and valid Ontario “G” class driver’s license
• Experience as related to working with vulnerable and marginalized populations
• 2-4 years’ experience working as a clinician and providing crisis assessments
• Knowledge of trauma, mental health, substance abuse and harm reduction
• Racially sensitive counselling and crisis interventions experience
• Ability to be flexible and adaptable to meet the needs of the community being served
• Candidate must be willing to work flexible hours as needed to provide crisis response to Community members, which will include evenings and possibly weekends and on call
• Strong ability to work independently and as part of a team/collaborative with others
• Demonstration of initiative and sound clinical judgment
• Role models both professional and organizational core competencies.
• Demonstrated excellence in communication, both written and verbal
• Demonstrated problem assessment skills
• Demonstrated commitment to customer service and teamwork
• Demonstrated individual leadership skills
• Commitment to providing an exceptional experience for patients and families as well as other members of the healthcare team within a challenging and exciting health care environment.
• Demonstrated commitment to, and understanding of the principles of diversity, equity and inclusion
• Models behavior that is aligned with the values of Southlake Regional Health Center.

o Always with compassion
o Power of many
o Serve with purpose
o Every voice matters
o Courage to think differentlyRegular and reliable attendance is an expected requirement of this position.At Southlake, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve, including those with disabilities. Southlake is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.It is the responsibility of all Southlake employees to work in a safe manner and promote health and safety in the workplace.Please note: If you are selected to move forward in the recruitment process, a Southlake Talent Representative will contact you via email. Please double check any emails you receive from Southlake and ensure that the address ends in @southlakeregional.org or @southlake.ca. If it does not, we do not recommend responding as your email may not be sent to the Southlake team.

Expected salary

$44.67 – 57.91 per hour

Location

Newmarket, ON

Job date

Wed, 12 Mar 2025 01:44:37 GMT

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