Operations Officer

Job title:

Operations Officer

Company

Randstad

Job description

The Canadian Personal Banking (CPB) Anti Money Laundering (AML) Road to Strong program is responsible for developing and executing the overall strategy and delivery of the CPB Road to Strong AML initiative. This includes identifying gaps and enhancement opportunities for TD’s AML Program, developing action plans, reporting and program monitoring, and establishing the delivery model of CPB specific deliverables. This role is part of a special project team conducting a risk profile exercise to enhance risk identification. The successful candidate may be assigned to this project or perform BAU case reviews.Position: Operations Officer III
Shift: 8:30 AM to 5:00 PM, Monday to Friday. Hybrid – 2 days per week in office (Wednesday is fixed, second day flexible).
Location: Toronto, HybridAdvantages
Potential for contract extension, work on a focal point team within the bank, good exposure within the bank, collaborative and inclusive team environment.Responsibilities
The Canadian Personal Banking (CPB) Anti Money Laundering (AML) Road to Strong program is responsible for developing and executing the overall strategy and delivery of the CPB Road to Strong AML initiative. This includes identifying gaps and enhancement opportunities for TD’s AML Program, developing action plans, reporting and program monitoring, and establishing the delivery model of CPB specific deliverables. As a result of the AML enhancements, an operational team (Portfolio Review Team PRT) has been created as a centralize 1A AML Hub for CPB that will collect, triage, and propose action for AML related concerns received through various sources.
As part of PRT’s evolution, we are putting together a special team in conducting a risk profile exercise to enhance how risk are being identified. The successful candidate may be assigned to the special project or perform BAU case reviews.
Customer:

• Conduct thorough analysis, risk assessment and review of all assigned cases
• Provide accurate and thorough analysis of key risks during portfolio review, and make recommendations to mitigate the risk(s)
• Conduct research to collect, preserve, analyze digital evidence to assist in reducing risk exposure to TD Bank with the ability to document in accordance with PRT Standard Operating Procedures (SOP)
• Work with internal partners to gather required data (including approvals) for case recommendation and escalations
• Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area.
• Demonstrate a high level of understanding in the area of AML, with knowledge in other risk areas.
• Require in-depth knowledge in a range of products and services, processes, procedures, and internal/ external systems / applications
• Find opportunities to improve service delivery and support operational improvement

Shareholder:

• Prioritize and manage own workload to meet SLA requirements for service and productivity
• Maintain a culture of risk management and control, supported by effective processes in alignment within TD risk appetite
• Adhere to enterprise frameworks or methodologies that relate to activities for our business area
• Ensure respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
• Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
• Potential to lead work streams related to small scale projects / initiatives
• Protect the interests of the organization – identify and manage risks, and ensure the prompt and thorough resolution of escalated non-standard, high risk issues
• Apply subject matter expertise in the discipline, provide guidance, assistance and direction to others, if applicable
• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts

Employee/Team:

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure the timely communication of issues/ points of interest
• Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
• Provide thought leadership and/ or industry knowledge by actively building operations knowledge, think critically about processes and opportunities for improvement, share ideas and transfer knowledge within the team and across the function
• Participate in personal performance management and development activities, including cross training within own team and other teams in the operations function
• Contribute to a fair, positive and equitable environment that supports a diverse workforce

Qualifications
Prior banking experience (retail/branch experience acceptable); 3 years of AML experience; strong communication skills; proficiency in MS Office; strong decision-making skills; strong teamwork skills; Post-secondary education; Risk profiling experience (preferred).Summary
This is an excellent opportunity to contribute to a crucial initiative within the Bank. If you possess the required skills and experience, we encourage you to apply.
Apply now for this exciting opportunity – Send an email to amey.bhise@randstad.ca with a job title – Operations Officer 55462Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Expected salary

Location

Toronto, ON

Job date

Thu, 12 Jun 2025 05:17:32 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnearcanada.com) you saw this job posting.