Operations Officer III

Job title:

Operations Officer III

Company

Robertson & Company

Job description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.Introduction: Prime Hires is seeking a skilled Operations Officer to join our client.Contract Dates: 6 months with potential to extend or convert
Pay Rate: $22.50 per hour
Business Hours: Monday to Friday (Hybrid)Job Responsibilities:

• Provide a broad range of operational support and performs general to specialized transactions and/or other processing activities for own Operations and Business Services function. May contribute to analysis/reporting on critical projects or special initiatives that strengthen our operating model/processes and elevate service quality
• Execute transactions accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
• Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained
• Support partners with incoming transactions, validating information as needed to perform adjustments within authority levels
• Interact with partners by responding to requests in an effective and timely manner
• Adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Business Continuity Management)

Experience & Qualification Requirements:

• Ability to adhere to strict deadlines and handle high volumes of work
• Willingness to learn
• Be able to take on tasks
• Customer Service: 1 year
• Data Entry: 1 year

Personal Attributes:

• Excellent organizational and time management skills
• Excellent written and verbal communication skills
• Excellent quantitative and analytical skills
• Ability to work independently, as well as part of a team

****ALL CANDIDATES MUST COMPLETE A CRIMINAL AND CREDIT CHECK AS PART OF THE APPLICATION PROCESS****How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Prime Hires & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.Prime Hires & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Prime Hires is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.

Expected salary

$22.5 per hour

Location

Edmonton, AB

Job date

Tue, 05 Nov 2024 00:34:33 GMT

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