Outreach and Enrichment Specialist

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Job Requisition ID:

2025-00006

Time Type:

Full time

Employee Group:

Staff

Job Category:

Advancement and Alumni Engagement

Employment Type:

Temporary

Department:

Registrar – National Recruitment

Hiring Range:

$65,973.33 – $82,466.66

Posting Information:

The internal posting deadline for this position is Monday, July 7, 2025 at 11:59PM.

Job Description:

Primary Purpose

This role works in the Marketing & Undergraduate Recruitment (M&UR) unit of the Registrar’s Office (RO). The Outreach and Enrichment Specialist (OES) is responsible for the development and delivery of programs aimed at elementary and secondary audiences that fulfill the outreach mandate as outlined by the Ontario Postsecondary Access and Inclusion Program (OPAIP) and aligns with the university commitment to fostering inclusivity, a sense of belonging and a culture of involvement.

The OES will also collaborate with staff in campus units with similar objectives to facilitate a diverse offering of outreach opportunities, ensuring a collaborative, coordinated approach to Waterloo’s outreach initiatives.

Key Accountabilities

Identifying key audiences and their influencers in support of OPAIP outreach mandate

• Develop a framework for identifying institutions and individuals whom the OPAIP mandate aims to support
• Using that framework and building on work with existing partners, collate lists of primary target schools and partner organizations for outreach
• Partner with student success teams, boards, and guidance counselors to identify students facing barriers and compile target schools with lower scores as identified through third-party rankings and assessment. Identify and cultivate understanding of the unique barriers to post-secondary education faced by targeted individuals and groups
• Develop innovative ways to engage students to allow for longer term relationships with the University or other post-secondary institutions to encourage engagement and awareness with younger demographics

Planning and delivering on- and off-campus enrichment activities

• Organize and deliver programming for elementary, secondary, and post-secondary school age audiences on-campus and across Ontario
• Deliver curriculum-aligned, value-added teaching sessions to students in Ontario classrooms and conduct workshops in a format aligned with existing best practices
• Handle logistics of programs and events including space booking, staffing, hospitality, materials, scheduling, and programming
• Develop content and schedule for on-campus events for high school students who face barriers to PSE, including appropriate programming (e.g., tours of research labs, presentations by staff/faculty on- and off-campus, guest speakers, and hands-on activities)
• Advertise and promote events and programs through the website, printed media, social media and other means
• Communicate with campus stakeholders on event logistics (e.g., room booking, technology, parking)
• Set up and oversee event attendee communications and registration
• Create comprehensive risk management and safety plans for all programming to provide a safe environment for program participants
• Maintain program/event budgets and cost tracking within existing departmental budget infrastructure

Monitor and report on initiative challenges and successes

• Document programs and events (text and photos) and report on outcomes for future improvement
• Collaborate with colleagues in Marketing and Undergraduate Recruitment to leverage and utilize existing CRM for tracking and reporting purposes
• Develop and use tools to assess success of program activities. Assessment will be used to create annual reports as required by the Ministry.
• Create annual report and track metrics to provide annual updates to campus and Ministry stakeholders
• Support the preparation of and delivery of reports for outreach and recruitment colleagues, university leadership, and other interest groups

Disseminate audience insights and outreach best practices with other on-campus stakeholders

• Identify initiative successes and challenges, and share recommendations on how to improve approaches moving forward
• Document insights gained into target audiences (including both students and their supporters) from research and experience
• Share inventory of barriers to education for individuals and groups with historically low PSE achievement rates, along with corresponding resources (both institutional and external) that may support improved access

Required Qualifications

Education

• Bachelor’s degree, preferably from UWaterloo or equivalent education and experience.
• Bachelor of Education preferred

Experience

• Essential: Demonstrated outstanding written and oral communication skills, with proven excellence in public/promotional speaking and delivery of presentations
• Essential: Demonstrated experience planning and hosting events for 50+ attendees
• Beneficial: Background in teaching, undergraduate recruitment

Knowledge/Skills/Abilities

• Essential: Understanding of basic principles of equity, diversity, inclusion, and anti-racism
• Ability to build consensus, foster teamwork among a variety of stakeholders, and lead integrated project teams Strong organizational and problem-solving skills coupled with the ability to handle multiple tasks, meet deadlines and excel in a fast-paced environment characterized by changing priorities.
• Demonstrated ability to thrive in and contribute to an integrated and collaborative team environment and to apply a positive team approach to working with colleagues
• Proven degree of maturity, confidence, and competence sufficient to provide effective, credible representation of uWaterloo at high school and educational events and on interuniversity committees
• Excellent written and oral communication skills
• Demonstrated ability to think on the spot, improvise, solve problems, and make effective decisions independently
• Ability to speak credibly about all aspects of academic and university life, including undergraduate recruitment and admissions, Canadian and international education systems, transition issues, academic programs, co-op system of study, financing, residence, student life and success, and success after graduation
• Advanced knowledge of Microsoft Word and Excel
• Working knowledge of PowerPoint, Keynote or other presentation software.
• A Vulnerable Sector Check is required
• A valid Driver’s Abstract and a valid G driver’s license is required

Equity Statement

The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is coordinated within the Office of Indigenous Relations.

The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.

Positions are open to qualified candidates who are legally entitled to work in Canada.

The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at hrhelp@uwaterloo.ca or 519-888-4567, ext. 45935.

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