Professional Services Specialist

Job title:

Professional Services Specialist

Company

Randstad

Job description

Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?Do you have outstanding relationships and a creative streak? Do you have excellent communication and interpersonal skills?If so, this role may be for you!The details of this role that will help you decide if it’s the right move for you…Location: Toronto, ON and Bedford, NS
6 Month Contract
Global opportunities for professional growth and developmentAdvantages
Competitive Pay Rate
Remote Work
Opportunity to gain valuable experience in the banking sectorResponsibilities

• Receive, review and track new contracts for processing e.g. Statement of Works (SOW), Project Change Requests (PCR), Work Authorizations (WA)
• Triage new contracts with RBC managers and suppliers, ensuring accuracy and proper fulfilment of contract templates
• Ensure rates in the contracts align to the Master Services Agreement (MSA) or SOW rates
• Educate and advise Client managers of compliance procedures and procedural policies
• Coordinate Procurement pricing and legal reviews for appropriate contracts
• Create the SOW record in the CWM system (Beeline) with all the required information, including milestone payments, ensuring all project input is accurate and up-to-date
• Host and attend meetings with the business and suppliers for the day to day management of contract and resource finishes
• Follow up and escalation of aging action items with various stakeholders
• Liaise with Operations Specialists to ensure a smooth

Qualifications

• 1-2 years of experience in a HR or operational or administrative function
• Experience with MS Office Suite applications (e.g., MS Word, MS Excel)
• Proven analytical skills and systematic problem solving
• Strong commitment to professional client service excellence with excellent interpersonal relations and demonstrated ability to work with others effectively in teams
• Able to multitask and prioritize high volume workload while executing on various initiatives and projects
• Strong communication (both verbal and written), relationship building, and Stakeholder management is critical
• Aptitude for learning agility (feeling comfortable with ambiguity)

Nice-to-have Skills/Experience

• Post-secondary education in business or Human Resources
• Prior experience using CWM (Contingent Workforce Management) systems, e.g. Beeline, Fieldglass
• Knowledge of contingent labor, financial institutions
• Familiar with Statement of Work
• Data analysis (intermediate to advanced Excel)

Soft Skills: Interpersonal/teamwork skillsExcellent communication skills both written and oral
Organizational skills
Adaptability
Strategic thinkingSummary
If this role sounds like a good fit for you, please APPLY ONLINE at www.randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Expected salary

Location

Toronto, ON

Job date

Sat, 15 Feb 2025 02:03:35 GMT

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