Program Lead in Toronto, Ontario

What you’ll do

The Program Lead, who will be accountable for preparing Training Dealers for their career as Canadian Tire Associate Dealers. They will be accountable for assessing, training, and coaching candidates to become successful Canadian Tire Dealers who can run financially well managed and operational sound stores within the Canadian Tire Dealer Network.

In this role, you’ll:

• Work collaboratively with Subject Matter Experts (SMEs), Senior Managers and Associate Dealers to develop and deliver training based on Canadian Tire and industry best practices, standards, and trends

• Build and maintain key business relationships with SMEs to ensure program content is current and relevant to the business

• Apply expertise in one or a combination of retail leadership, store operations, automotive service or ordering and inventory management to assess and coach new Dealers

• Facilitate and/or support SMEs to deliver training

• Apply your innovative thinking and knowledge of learning trends, tools and best practices to contribute to delivering best in-class training experiences

• Act as an ambassador for the Canadian Tire Dealer brand

• Contribute to the effectiveness of the overall Dealer Training team

What you bring

• 5 – 10 years experience working as a senior leader in a retail environment

• In-depth knowledge and hands on experience with retail leadership, finance, operations, automotive service, ordering and inventory management

• University or college degree preferred. A combination of experience, technical training and ongoing development will also be considered

• Additional experience developing and delivering training solutions, mentoring and coaching others is beneficial

• Facilitation and presentation skills to confidently facilitate group or one on one coaching sessions

• Strong interpersonal and communication skills with the ability to interact with a broad audience including senior leaders

• Strong customer focus with emphasis on building and sustaining relationships

• Exhibits high professional standards, integrity and personal ethical conduct

• Proficient in Microsoft Office

• English/ French bilingual an asset

• Hybrid work environment. Local travel and working at various locations in the Greater Toronto Area may be required periodically.

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

About Us

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there’s a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.