Program Lead, Vision Mate in Toronto, Ontario

Program Lead, Vision Mate

Full Time, Contract

Toronto, ON

Reports to: Manager, Programs and Community Engagement

Compensation: $46,500 – $54,500

Direct Reports: No

Join us in our mission to change what it is to be blind in Canada.

Founded in 1918, CNIB is one of Canada’s oldest charities. We believe our new strategic plan, The Way Forward, will once again revolutionize the way we serve and support our community from coast to coast. Working with us means that you’ll be part of an ambitious, diverse team that’s committed to changing what it is to be blind today.

We’re looking for a mission-driven Program Lead, Vision Mate who is passionate about creating more accessible, inclusive, and equitable communities across Canada where people with low vision have unlimited opportunities and can experience life free from barriers and discrimination.

Your Impact at CNIB

• Recruits, trains, engages and actively manages an integrated team of staff and volunteers who will be accountable for delivering vision mate(s) to people who are blind.

• Develops and implements operational standards to ensure policies, procedures and practices respond to changing conditions in the marketplace and improves efficiency and competency.

• Develops implementation plans to maximize the success of CNIB’s Vision Mate and Vision Mate programs in local markets including the growth of existing CNIB programs, working within national service delivery standards and program curricula.

• Leads and manages outcome evaluation processes for the program in the region, using a national framework.

• Constantly seeking opportunities to improve service delivery metrics and participant outcomes, leveraging available evaluation data for the region.

• Keeps abreast of best practices and new developments in programming for people who are blind, and proactively brings forward ideas on how to improve this work.

• Builds strong, positive relationships with program participants, and seeks insight into their unique needs, goals and lived experiences.

• Proactively encourages program participants to take advantage of other CNIB programs and services that may benefit them, offering opportunities to expand their support network and deepen their community engagement.

Who you are:

Education and Certifications

• Post-Secondary degree or diploma in a related field (e.g. Social Work, Volunteer Management, etc.).

Experience and Qualifications

• 5+ years’ experience working and managing volunteers to deliver programming.

• A track record of successful people management encompassing leading, managing and motivating teams of staff and volunteers.

• Excellent interpersonal, influencing and communication skills, with the ability to plan and deliver clear communications to a dispersed audience.

• Connections to leadership groups/ organizations in the region

• Working knowledge of national volunteer organizations with a branch, region and/or membership-based structure.

• Effectively demonstrates understanding and championing of diversity and accessibility issues.

• Experience in developing service delivery models.

• Experience in delivering training workshops and devising and delivering presentations.

• Proficient in MS Word, Excel, Outlook and PowerPoint.

• Good relationship/team builder and networking skills with a variety of stakeholders.

• Excellent analytical, problem definition and problem-solving skills.

• Proven time management, planning, coordinating and organization skills; proactive in initiating multiple projects on an ongoing basis.

• Professional attitude, results oriented, strategic and flexible.

• Personal or professional experience relating to blindness and sight loss is considered an asset.

• Personal or professional experience working with assistive technology and/or accessible environments is considered an asset.

Work Environment

• Willingness to work flexible hours

• Willingness to work from different locations

• Travel will be required

Perks

We offer industry leading comprehensive and competitive Total Rewards packages and a wide range of perks, including:

• Flexible and hybrid working arrangements and schedules.

• Opportunities for professional development and growth, including internal inclusion, diversity equity and accessibility (IDEA) initiatives.

• Enticing internal employee referral program.

Be Part of Our Mission

If this sounds like the role for you, please visit our website to submit an application.

Closing date: January 6, 2024.

Please note that while we invite applications from all interested and qualified applicants, we are unable to follow-up with every applicant.

Working Together for Change

Our diversity is our strength – we take pride in our inclusive workplace. We are committed to recruiting and selecting candidates through fair, transparent, and accessible practices. We strongly encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Indigenous peoples, racialized persons, persons with disabilities, people who are blind, partially sighted, or Deafblind, and those who identify as women and/or 2SLGBTQ+.

CNIB is committed to accommodating applicants with disabilities and will work with applicants requesting accommodations at any stage of the hiring process.

Learn more about our mission here (https://www.cnib.ca/en?region=on) .