Program Manager, MScAC (term)

Date Posted: 02/07/2025

Req ID: 41571

Faculty/Division: Faculty of Arts & Science

Department: Dept of Computer Science

Campus: St. George (Downtown Toronto)

Position Number: 00047296

Description:

About us:

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Established in 1964, the Department of Computer Science is ranked among the top computer science departments in the world. Our faculty have been presented with a wide variety of honours and awards over the years, including two Turing Awards, and many other national and international honours. We provide diverse programs and research opportunities while consistently producing high-impact research that is among the most highly cited in computer science.

The MSc in Applied Computing (MScAC) program is a high-quality complement to the graduate research programs (MSc/PhD) offered by the Department of Computer Science. As a program, we collaborate with seven other departments and faculties to provide a diverse offering of concentrations. The departments and faculties include Cell and Systems Biology, Mathematics, Physics, Statistical Sciences, Physics and the Faculties of Medicine and Engineering. As we continue to grow and evolve, our mission remains clear: to educate the next generation of world-class innovators. We’re the training house of the brightest minds from around the globe who will fuel the Canadian tech ecosystem.

Your opportunity:

Reporting to the Associate Director, MScAC Administration, this role is critical to ensuring that our students have an unparalleled student experience as they make their way through the program. The incumbent will be part of a highly professional, collaborative and supportive team and will be instrumental in overseeing day-to-day operational needs and service delivery requriemetns for one the most unique Masters-level programs in the world. 

Note: this is a term position to June 2026. 

Your responsibilities will include:

• Overseeing day-to-day operational needs and service delivery requirements of programs
• Developing components of programs and initiatives that advance program objectives
• Building and strengthening relationships with stakeholders and partners of strategic importance
• Analyzing statistical information to inform admissions projections and planning activities
• Coordinating admission processes with departmental/divisional contacts
• Reviewing and assessing admissions applications, as well as conducting admissions interviews of potential candidates
• Advising students on academic and/or financial matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual’s background

Essential Qualifications:

• Bachelor’s Degree or equivalent combination of acceptable education and experience.
• Minimum five years of recent and relevant experience in a senior program administration position, which has included developing, planning, and managing educational programs. Planning that has included recruitment and/or admissions is preferable.
• Experience overseeing program development and operations, and developing and implementing improvements to operational policies, procedures and best practices.
• Experience in complex student advising and supporting a large cohort of students through an academic program.
• Experience in building and maintaining relationships with external stakeholders including prospective students, funding/government agencies and partner firms.
• Experience managing and planning program resources including the management of financial accounts.
• Experience interpreting academic policies, regulations and procedures.
• Experience screening candidates to academic programs to determine and confirm program eligibility and fit.
• Experience analyzing recruitment and admission related statistics for domestic and international markets for program planning, preferably for a Professional Masters Program in Computer Science.
• Experience in developing, organizing and representing academic programs at domestic and international post-graduate student-focused events, such as program information sessions and international recruitment fairs.
• Experience in conducting research and analyzing data identifying potential markets, and developing strategies to maximize student recruitment opportunities.
• Experience supervising staff, preferably in a unionized environment.
• Demonstrated knowledge of relevant student and academic university policies.
• Strong skills in MS Office.
• Working knowledge of the University’s SAP based Administrative Management Systems and related applications, including ROSI, Slate, and ACORN.
• Strong leadership skills with excellent judgement, strategic thinking and decision making abilities.
• Exceptional interpersonal skills with the ability to communicate with tact and diplomacy.
• Excellent organizational skills with the ability to meet deadlines.
• Excellent relationship building skills with the ability to relate to all levels of faculty, staff and students in a manner which facilitates cooperation.
• Strong verbal and written communication skills

Assets (Nonessential):

• Knowledge of the MScAC program
• Demonstrated knowledge of recruitment trends and competitors in the Computer Science professional program field.
• Experience preparing marketing materials for distribution in a global market, preferably for a professional Masters program in Computer Science

To be successful in this role you will be:

• Accountable
• Communicator
• Diplomatic
• Efficient
• Multi-tasker
• Proactive

This role is currently eligible for a hybrid work arrangement, pursuant to the University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guideline.

Closing Date: 02/21/2025, 11:59PM ET

Employee Group: USW 

Appointment Type: Budget – Term 

Schedule: Full-Time

Pay Scale Group & Hiring Zone:

USW Pay Band 14 — $90,056. with an annual step progression to a maximum of $115,169. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. 

Job Category: Student Services

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

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