Residential Territory Manager – HVAC & Refrigeration

TalentSphere

Job title:

Residential Territory Manager – HVAC & Refrigeration

Company

TalentSphere

Job description

TalentSphere Staffing Solutions is partnered with one of Western Canada’s leading HVAC/R distributors. Our client has been around for over 70+ years and is a highly respected industry leader. They are in search of a Residential Territory Manager – HVAC & Refrigeration for the Calgary area.Base Salary range is in the $95,000-$110,000 rangeKey Responsibilities:

  • Sales Planning: Collaborate with management to update and refine the territory plan, ensuring sales goals are met.
  • Product Recommendations: Identify and understand customer needs to recommend appropriate products tailored to their requirements.
  • Customer Relationship Management: Track customer satisfaction trends and continually enhance relationships by addressing needs and concerns.
  • Product Knowledge Development: Stay informed about product features, industry trends, and innovations by attending meetings, vendor trainings, and trade shows.
  • Business Growth: Expand the customer base by identifying and qualifying new opportunities for Residential products, such as ductless systems, HRVs, installation materials, aftermarket parts, etc., using effective cross-selling and up-selling strategies.
  • Customer Support: Keep detailed records of customer information and requests, offering assistance as needed (e.g., providing information, resolving complaints).
  • Pricing Negotiation: Set competitive pricing and terms in line with company standards to ensure profitable transactions.
  • Dealer Program Expertise: Fully understand Residential Dealer Programs and demonstrate their benefits to customers to maximize sales opportunities.
  • On-Site Support: Visit customer locations as needed to troubleshoot issues, address concerns, and follow up on the progress of jobs.
  • Regular Customer Engagement: Establish a consistent weekly call schedule with Residential dealers and potential new accounts.
  • Sales and Product Training: Provide sales and product training to key dealer personnel as requested by the dealer or management.

Skills & Requirements:

  • Sales Expertise: Proven track record of success in sales, utilizing effective techniques to close deals.
  • HVAC/R Knowledge: Solid understanding of HVAC/R systems and the ability to effectively communicate this knowledge to customers.
  • Analytical and Problem-Solving Skills: Strong ability to analyze situations and resolve issues effectively.
  • Integrity: A commitment to ethical standards and integrity in all aspects of the role.
  • Communication: Excellent verbal and written communication skills, with the ability to listen and negotiate effectively.
  • Technology Proficiency: Comfortable using Microsoft Office (Word, Excel, PowerPoint), as well as distribution software and other tools provided by management and suppliers.
  • Travel: Ability to travel within the province when required.
  • Driving Requirements: Own vehicle, valid Class 5 driver’s license, and a clean driving record.

Education and Experience:

  • High School Diploma at minimum, Bachelor’s degree preferred.
  • Minimum of 5 years of similar experience
  • Experience with HVAC and/or Refrigeration Systems
  • Experience in B2B residential sales

This position comes with a competitive compensation package including a pension plan, and great perks and benefits. If this position is appealing to you, then please submit your resume (in word-doc form) to [email protected] Only candidates legally entitled to work in Canada will be considered.If this position is appealing to you, then please submit your resume (in word-doc form) to [email protected] Only candidates legally entitled to work in Canada will be considered.#TSSHP – INDEED
#LI-TS1 – LINKEDIN

Expected salary

$95000 – 110000 per year

Location

Calgary, AB

Job date

Sun, 16 Mar 2025 04:15:19 GMT

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