Sales and Service Support Coordinator

Job title:

Sales and Service Support Coordinator

Company

Desjardins

Job description

As Sales and service support coordinator, you help serve and maintain business relationships with members and clients. You offer a service related to credit granting. You help the organization achieve results and ensure client satisfaction. You drive results by reviewing credit authorization requests based on client needs and your unit’s business objectives and strategies. You help analyze complex member/client needs and approve or reject applications within authorized discretionary limits. You ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures. Interpersonal savvy is therefore essential. More specifically, you will be required to:Review credit applications, meet complex client needs and follow up as neededApprove or reject applications up to your discretionary limit and prepare and submit recommendations for those above your limitAdvise partners, practitioners, members and clients on products, services and solutions and ensure their satisfactionCollect, compile and analyze data. Prepare reports and recommendationsStay on top of the latest standards, products and services in your field.What we offer*Competitive salary and annual bonus4 weeks of flexible vacation starting in the first yearDefined benefit pension plan that provides predictable, stable income throughout retirementGroup insurance including telemedicineReimbursement of health and wellness expenses and telework equipment

• Benefits apply based on eligibility criteria.

What you bring to the tableGeneral college diploma in a related fieldA minimum of three years of relevant experiencePlease note that other combinations of qualifications and relevant experience may be consideredKnowledge of French is requiredIntermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients Drive results, Interpersonal Savvy#LI-HybridTrade Union (If applicable)At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!Job Family Member/client sales and service (FG)Unposting Date 2025-03-24

Expected salary

Location

Montreal, QC

Job date

Sat, 15 Mar 2025 08:55:30 GMT

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